Problem

Cause

Solution

Cannot play back

You attempted to play back images shot with

Computer images that cannot be played back will play back if they

 

another camera or images edited on a computer.

are added to the camera using the bundled software program

 

 

ZoomBrowser EX or ImageBrowser. See the ZoomBrowser EX/

 

 

ImageBrowser Software User Guide (PDF).

 

File name was changed with a computer or file

Set the file name or location to the file format/structure of the

 

location was changed.

camera. (See About File and Folder Numbers (p. 155).)

Lens will not retract

CF card slot cover or battery cover opened with

Close the CF card slot cover or battery cover, then turn off the

 

camera on.

camera.

 

CF card slot cover or battery cover opened while

Close the CF card slot cover or battery cover, then turn off the

 

camera was recording to CF card (warning signal).

camera.

 

Switched to Playback mode from Shooting

The lens does not retract in this case. To make the lens retract,

 

mode.

close the lens cover.

Batteries consumed

Batteries are not the right type.

Use only unused AA-size alkaline batteries or Canon AA-size

quickly

 

NiMH batteries. For information about alkaline batteries,

 

 

see Proper Battery Handling (p. 15).

 

The batteries are cold.

Battery performance deteriorates at low temperatures. If

 

 

shooting in a cold area, keep the batteries warm (by placing

 

 

them in an inner pocket, etc.) until ready to use them.

 

Battery terminals are dirty.

Wipe them well with a dry cloth before use.

 

The batteries have not been used for over a

If batteries are rechargeable: Performance should return to

 

year.

normal after several charging cycles.

 

If rechargeable batteries: The batteries have lost

Replace all 4 batteries with new ones.

 

their effectiveness.

 

Appendix 131