Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.

Power Source

Problem

Cause

Solution

 

 

 

 

 

 

 

 

 

Camcorder will not turn on.

Battery pack is not correctly attached.

Attach the battery pack correctly.

13

The camcorder switches off by

Power save function has been

Turn on the camcorder.

26

itself.

activated.

 

 

 

The screen switches on and off.

Battery pack is exhausted.

Replace or charge the battery pack.

13

Recording/Playback

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

 

 

Buttons will not work.

Cassette is not loaded.

Load a cassette.

21

“ ” flashes on the screen.

Condensation is detected.

See reference page.

145

“REMOVE THE CASSETTE”

Camcorder stopped operating to

Remove the cassette and reinsert it.

21

appears on the screen.

protect the tape.

 

 

 

The wireless controller will not

Camcorder and wireless controller

Change the remote sensor modes.

102

work.

are not set to the same remote

 

 

 

 

sensor mode.

 

 

 

 

Batteries of the wireless controller

Replace the batteries.

20

 

are exhausted.

 

 

 

Abnormal characters appear on the

This camcorder uses a

Disconnect the power source and

screen. The camcorder does not

microcomputer. External noise or

reconnect it after a short time. If the

 

 

operate properly.

static electricity may cause abnormal

problem still persists, disconnect the

 

 

 

characters to appear on the screen.

power source and press the RESET

 

 

 

 

button with a pointed item. Pressing

 

 

 

 

the RESET button resets all

 

 

 

 

settings.

 

 

Recording

 

 

 

 

 

Problem

 

Cause

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

dial is not in the OFF

The LED indicators option in the

Set the [LED] setting to one of the

85

position but the POWER indicator

customized functions is set to

other types.

 

 

 

is off.

 

[02 OFF].

 

 

 

 

 

 

 

The STANDBY lever is at the LOCK

Turn the STANDBY lever to the

26

 

 

position.

 

STANDBY position.

 

 

Image will not appear on the

The

dial is not set to a

Set the

dial to a recording

25

screen.

 

recording program.

program.

 

 

 

“SET THE TIME ZONE, DATE AND

Time zone, date and time are not set,

Set the time zone, date and time. If

24

TIME” appears on the screen.

or the built-in rechargeable lithium

necessary, power the camcorder

 

 

 

 

battery is exhausted.

with the compact power adapter and

 

 

 

 

 

 

leave it connected with the

 

 

 

 

 

 

dial set to OFF for at least 24 hours

 

 

 

 

 

 

to recharge the built-in battery

 

 

 

 

 

 

before making the settings.

 

 

Pressing the start/stop button will

Cassette is not loaded.

Load a cassette.

 

21

not start recording.

The

dial is not set to a

Set the

dial to a recording

25

 

 

recording program.

program.

 

 

 

 

 

The lock switch is set to prevent the

Slide the lock switch to the left to

26

 

 

operation of the controls on the

enable the operation of the carrying

 

 

 

 

carrying handle.

handle controls.

 

 

 

Camcorder will not focus.

Autofocus does not work on that

Focus manually.

 

34

 

 

subject.

 

 

 

 

 

 

 

Viewfinder is not adjusted.

Adjust the viewfinder with the

16

 

 

 

 

dioptric adjustment lever.

 

 

 

 

Lens is dirty.

 

Clean the lens.

 

143

The tally lamp will not light up.

The tally lamp option in the customized

Set the [TALLY LAMP] setting to

85

 

 

functions is set to [02 OFF].

[ON] or [BLINK].

 

 

 

E

Additional Information

149

Page 149
Image 149
Canon XH A1 instruction manual Troubleshooting, Power Source, Recording/Playback, Problem Cause Solution

XH A1 specifications

The Canon XH A1 is a professional-grade camcorder that has garnered significant attention in the world of video production since its release. Designed for both aspiring filmmakers and seasoned professionals, this camcorder combines advanced technology with user-friendly features, making it a versatile choice for various applications, including documentaries, weddings, and short films.

One of the XH A1's standout features is its high-definition video capture capability. It records in 1080i resolution, delivering stunning image quality with impressive detail and vibrant colors. The camcorder uses a 1/3-inch native 16:9 HD CMOS sensor, which captures images with excellent clarity while maintaining a shallow depth of field, allowing for that cinematic look often sought by filmmakers.

The optical zoom capability of the Canon XH A1 is another key feature. It is equipped with a 20x optical zoom lens, providing a focal length range of 5.4mm to 108mm, which translates to a 35mm equivalent range of approximately 32.5mm to 650mm. This versatility enables users to capture wide-angle shots as well as close-ups, making it ideal for various shooting environments.

In addition to its impressive zoom capabilities, the XH A1 employs Canon's advanced DIGIC DV II image processor. This technology enhances image processing speed and overall functionality while improving low-light performance. The camcorder also features a four-channel audio recording capability, allowing for high-quality audio capture using built-in microphones or external inputs, vital for producing professional-grade video content.

The LCD and viewfinder of the Canon XH A1 offer clear and reliable monitoring. The 2.8-inch LCD display provides a vivid representation of the scene, while the color viewfinder ensures accurate framing in different lighting conditions. The camera's ergonomic design, along with customizable controls and presets, enhances user experience, enabling filmmakers to adapt quickly during demanding shoots.

Connectivity options on the XH A1 are extensive, featuring HDMI, component, and composite outputs, facilitating seamless integration with various external devices. Additionally, the camcorder supports HDV and DV formats, providing flexibility in workflows, whether users opt for high-definition or standard-definition recording.

In summary, the Canon XH A1 is a feature-rich camcorder that blends advanced imaging technology and ease of use. With its robust specifications and thoughtful design, it remains a popular choice among videographers who demand high-quality performance and versatility on set.