SERVICE AND CARE
CARE AND CLEANING
The cabinet housing and front panel of the CD 306 SACD may be cleaned with a soft cloth and
Windex or a window cleaner. The frequency of cleaning will be governed by how many hours the
CD 306 SACD is operated and by operating environment cleanliness.
FACTORY SERVICE
Careful consideration has been given to the design of your CD 306 SACD processor to keep
maintenance problems to a minimum. Any problems or requests for service should be referred to
our Customer Service Department at 919-355-0010. DO NOT return the CD 306 SACD to the
factory without a return authorization number (RA) from the Customer Service Department.
Cary Audio Design will assume no responsibility if the shipping company refuses to pay for
damage due to your improper packing or lack of insurance should the unit be lost or damaged in
shipment. Please retain and always use the original shipping carton for shipping the player.
NON-WARRANTY REPAIRS
Cary Audio Design will provide repair service for its products charging on a time and expense
basis. At this time, the standard non warranty service bench fee is $125 with all parts used for
repair charged extra. This may change and is not a quote for service. Please call us at 919-355-
0010 for more information about out of warranty service and repair fees.
CAUTION
Never remove or insert the back panel AC plug when the unit is on or the ac
cord is plugged into the wall.
TROUBLESHOOTING GUIDE
SYMPTOM
CAUSE
REMEDY
Hum or “Buzzing” in
speakers
Ground loop
300B tube with high plate
current too high
Intermittent or poor connection
of interconnect
Install 2-pin adapter
on AC cord to float the ground
Check bias of 300B. If high,
readjust to proper bias setting
of 60 mA
Replace bad interconnect cable
��Popping” or “Spitting”
noise
Noisy tube
Check bias of output tubes
If noise is in one channel
through the speaker, swap one
section of tubes at a time until
the noise swaps channels.
Replace the noisy tube.
If high or fluctuating rapidly,
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