Casablanca Fan Company 59022, 59018 Troubleshooting, Authorized Service Centers, Fan doesn’t work

Models: 59019 59022 59018

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Troubleshooting

Troubleshooting

www.CasablancaFanCo.com 1.888.227.2178 Fan doesn’t work

Fan doesn’t work

Press a fan speed button (1-4).

Check the wall control battery.

Check the circuit breaker to ensure the power is turned on.

Make sure the blades spin freely.

Turn off power from the circuit breaker, then check all the connections according to the wiring diagram on page 6.

Noisy Operation

Tighten the blade screws until they are snug.

Check to see if any of the blades are cracked. If so, replace all of the blades.

Excessive wobbling

Tighten all of the blade screws until they are snug.

Use the provided balancing kit and instructions to balance the fan.

Lights dim when turned on or do not turn on at all.

Make sure the wattage of the light bulbs installed matches the specifications on the light sockets (see page 14 for instructions on changing the bulbs).

Remote does not work

Make sure the battery is installed correctly.

Install a new battery.

If the remote still does not work, you may need to pair your remote. To prevent faulty operation, please disconnect power (at the wall switch, breaker, or fan) from all other ceiling fans within range while pairing. To pair: cycle power to the fan by turning power off and back on at the wall switch

(or circuit breaker if necessary).

Within three minutes, press and hold both the Fan Off button and the 4 button for four seconds to pair the remote. If applicable, the fan will turn on and the lights will flash and stay on to indicate successful pairing.

AUTHORIZED SERVICE

CENTERS

For the most updated list of Casablanca Authorized Service Centers, visit www.CasablancaFanCo.com or call toll free 1-888-227-2178.

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42900-01 • 03/18/15 • © 2015 Casablanca Fan Company

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Casablanca Fan Company 59022, 59018, 59019 Troubleshooting, Authorized Service Centers, Fan doesn’t work, Noisy Operation