Troubleshooting

 

Problem

 

Possible Cause

 

Action

See page

No keyboard Sound

 

1. Power supply problem.

 

1. Correctly attach the AC adaptor, make

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sure that batteries poles (+/–) are facing

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correctly, and check to make sure that

 

 

 

 

 

 

 

batteries are not dead.

 

 

 

 

2. Power is not turned on.

 

2. Set the POWER/MODE switch to the

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NORMAL position.

 

 

 

 

3. Volume setting is too low.

 

3. Use the MAIN VOLUME slider to increase

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volume.

 

 

 

 

 

4. The POWER/MODE switch is

4. Normal play is not possible on the

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in the CASIO CHORD or

accompaniment keyboard while the

 

 

 

 

FINGERED position.

 

POWER/MODE switch is set to CASIO

 

 

 

 

 

 

 

CHORD or FINGERED. Change the

 

 

 

 

 

 

 

POWER/MODE

switch setting to

 

 

 

 

 

 

 

NORMAL.

 

 

 

 

 

 

 

Any of the following symptoms

Low battery power

 

Replace the batteries with a set of new ones

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while using battery power.

 

 

 

or use the AC adaptor.

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• Dim power supply indicator

 

 

•

Dimming of the display when playing at high volume

• Instrument does not turn on

 

 

•

Continued sound output even after you release a key

• Dim, difficult to read display

 

 

• A

totally different tone may sound

 

• Abnormally low speaker/headphone volume

 

•

Abnormal rhythm pattern and demo tune play

 

• Distortion of sound output

 

 

•

Abnormally low microphone volume

 

• Occasional interruption of sound when playing at high

•

Distortion of microphone input

 

volumes

 

 

 

• Dim power supply indicator when a microphone is used

• Sudden power failure when playing at high volumes

• Sudden power failure when using the microphone

 

 

 

 

 

Auto Accompaniment does not

Accompaniment volume is set to

Use the SETTING button to increase the

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sound.

 

 

00.

 

 

volume.

 

 

 

 

 

 

On-screen keyboard guide keys

Keyboard is waiting for play of the

1. Press the lit key to continue with Step 1 or

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stay on.

 

 

correct note during Step 1 or Step 2

Step 2 play.

 

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play.

 

 

2. Press the START/STOP button to quit

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Step 1 or Step 2 play.

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When

playing with

another

Transpose or tuning is set to a value

Use the SETTING

button to display the

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instrument, keys or tunings do not

other than 00.

 

 

applicable setting screens and set both

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match.

 

 

 

 

 

transpose and tuning to 00.

 

Static noise when a microphone is

1. Use of a microphone that is a

1. Use a recommended type microphone.

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connected.

 

different from the type that is

 

 

 

 

 

 

recommended.

 

 

 

 

 

 

 

 

2. Use of the microphone in the

2. Move the microphone away from source

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vicinity of fluorescent lighting.

of the static.

 

 

 

 

 

 

 

No microphone sound

 

1. Microphone volume setting is

1. Increase the microphone volume setting.

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too low.

 

 

 

 

 

 

 

 

2. Microphone ON/OFF switch is

2. Change the microphone ON/OFF switch

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set to OFF.

 

 

setting to ON.

 

 

 

 

 

 

After transferring song data from

Digital noise from the USB cable or

Stop playback, disconnect the USB cable

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my computer, playback stops part

power cord

caused

data

from and then reconnect it to the keyboard’s

 

way through.

 

communication

between

your

USB port, and then try playing back the tune

 

 

 

 

computer and keyboard to be

again.

 

 

 

 

 

interrupted.

 

 

If this does not correct the problem, exit the

 

 

 

 

 

 

 

MIDI software you are using, and then

 

 

 

 

 

 

 

disconnect the USB cable from and then

 

 

 

 

 

 

 

reconnect it to the keyboard’s USB port.

 

 

 

 

 

 

 

Next, restart your MIDI software and try

 

 

 

 

 

 

 

playback again.

 

 

 

 

 

A tone’s quality and volume

This is an unavoidable result of the digital sampling process,* and does not indicate malfunction.

sounds

slightly

different

* Multiple digital samples are taken for the low range, middle range, and high range of the

depending where it is played on

original musical instrument. Because of this, there may be a very slight difference in tonal

the keyboard.

 

quality and volume between sample ranges.

 

 

 

 

 

 

 

 

 

 

 

628A-E-035A

 

 

 

 

 

 

 

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