Troubleshooting

Consult this troubleshooting guide whenever you start to have problems with the printer. If you cannot find the solution to your problem below, contact your original retailer.

SymptomPossible CauseRecommended Action

I can't get a

The bundled USB cable

Re-connect the cable and the

connection

or the AC adaptor is not

AC adaptor properly.

between the

connected properly.

 

printer and a

 

 

The USB driver is not

Unplug the USB cable and the

computer.

installed correctly.

plug it back in again.

 

 

 

 

 

Though the USB driver is

Try using a different USB port on

 

installed correctly, data

your computer, or try using a

 

communication is not

different USB cable.

 

possible for some reason.

 

 

 

 

The printing

The ink ribbon is used

Load a new ink ribbon cassette

operation is

up.

(option).

finished

 

 

normally, but

 

 

nothing is

 

 

printed.

 

 

 

 

 

Printing is not

Any of the following can

Use a disc that meets the

clear.

interfere with proper

requirements described in the

Printing is poor

printing.

bundled “Printing Precautions”

quality.

• A disc printing surface

or at the following Internet URL.

Printing is too

that is not smooth and

http://world.casio.com/ds/media/

light.

flat

You can also try adjusting the

 

• A disc printing surface

print density to make it darker.

 

that has a design or

(See the DISC TITLE PRINTER

 

lines printed on it

Application User's Guide)

 

• A disc printing surface

 

 

that supports ink jet

 

 

printing only

 

 

 

 

 

The ink ribbon cassette is

Re-load the ink ribbon cassette

 

not loaded properly.

properly.

 

 

 

The printed

The color of the final

Try using a lighter color disc or a

color is

printout is affected by

darker color ink ribbon.

different from

both the color of the ink

 

the ink ribbon

ribbon and the color of

 

color.

the disc you are printing

 

 

on.

 

 

 

 

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