
Troubleshooting
Consult this troubleshooting guide whenever you start to have problems with the printer. If you cannot find the solution to your problem below, contact your original retailer.
| Symptom | Possible Cause | Recommended Action | |
| I can't get a | The bundled USB cable | ||
| connection | or the AC adaptor is not | AC adaptor properly. | |
| between the | connected properly. | 
 | |
| printer and a | 
 | 
 | |
| The USB driver is not | Unplug the USB cable and the | ||
| computer. | |||
| installed correctly. | plug it back in again. | ||
| 
 | |||
| 
 | 
 | 
 | |
| 
 | Though the USB driver is | Try using a different USB port on | |
| 
 | installed correctly, data | your computer, or try using a | |
| 
 | communication is not | different USB cable. | |
| 
 | possible for some reason. | 
 | |
| 
 | 
 | 
 | |
| The printing | The ink ribbon is used | Load a new ink ribbon cassette | |
| operation is | up. | (option). | |
| finished | 
 | 
 | |
| normally, but | 
 | 
 | |
| nothing is | 
 | 
 | |
| printed. | 
 | 
 | |
| 
 | 
 | 
 | |
| Printing is not | Any of the following can | Use a disc that meets the | |
| clear. | interfere with proper | requirements described in the | |
| Printing is poor | printing. | bundled “Printing Precautions” | |
| quality. | • A disc printing surface | or at the following Internet URL. | |
| Printing is too | that is not smooth and | http://world.casio.com/ds/media/ | |
| light. | flat | You can also try adjusting the | |
| 
 | • A disc printing surface | print density to make it darker. | |
| 
 | that has a design or | (See the DISC TITLE PRINTER | |
| 
 | lines printed on it | Application User's Guide) | |
| 
 | • A disc printing surface | 
 | |
| 
 | that supports ink jet | 
 | |
| 
 | printing only | 
 | |
| 
 | 
 | 
 | |
| 
 | The ink ribbon cassette is | ||
| 
 | not loaded properly. | properly. | |
| 
 | 
 | 
 | |
| The printed | The color of the final | Try using a lighter color disc or a | |
| color is | printout is affected by | darker color ink ribbon. | |
| different from | both the color of the ink | 
 | |
| the ink ribbon | ribbon and the color of | 
 | |
| color. | the disc you are printing | 
 | |
| 
 | on. | 
 | |
| 
 | 
 | 
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