Troubleshooting
Before assuming malfunction and contacting your service provider when experiencing operational problems, be sure to check the following information as well as the troubleshooting section of the Pocket PC User’s Guide first.
Nothing happens when the power button is pressed.
Possible Cause | Recommended Action | Page |
Main battery is weak. | Charge the battery pack. | 33 |
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Internal malfunction | Reset the unit. | 34 |
| If resetting the unit does not correct the | 36 |
| problem, perform a full reset (memory |
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| initialize).* |
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Operation is disabled when the AC adapter is connected.
Possible Cause | Recommended Action | Page |
Main battery is weak. | Charge the battery pack. | 33 |
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The unit is not mounted on the cradle | Mount the unit on the cradle correctly. | 18 |
correctly. |
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Replacing the main battery caused malfunction. |
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Possible Cause | Recommended Action | Page |
Main battery is not loaded correctly. | Remove and then reload the main | 30 |
| battery. |
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| • Make sure the positive (+) and negative |
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The battery replacement procedure was | Perform a full reset (memory initialize).* | 36 |
not followed correctly. | • If the above action does not solve the |
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| problem, remove the main battery |
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| and contact your original dealer or an |
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| authorized CASIO service provider. |
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*Perform the procedure on page 41 when the full reset (memory initialize) does not correct the problem.
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