Problem

Possible Cause and Recommended Action

 

Subjects are too

Sunlight reflected by water, sand, or snow, can cause

 

dark when shooting

underexposure of images. Change the flash mode setting to <

 

images in a

(Flash On) for daylight synchro flash (page 26), or adjust EV

 

seashore or ski

shift to the + side (page 70).

 

area.

 

 

 

 

 

The focus frame

Normally, turning off the camera while “Detect Smile” is

 

does not appear on

selected for Auto Shutter will cause the camera’s face

 

the monitor screen.

recognition setting to change to “Normal”. You will need to

 

 

change the face recognition setting again after turn on the

 

 

camera. You can tell the camera to remember the Auto Shutter

 

 

setting by selecting “On” for the “Auto Shutter” power on default

 

 

setting (page 68).

 

Digital zoom

1)The digital zoom setting may be turned off. Turn on digital

 

(including HD

zoom (page 43).

 

zoom) does not

2)Date stamping may be turned on, which will cause digital

 

work. The zoom

zoom to be disabled. Turn off date stamping (page 124).

 

bar indicates zoom

3)Digital zoom is disabled when the “White board, etc.” BEST

 

only up to a zoom

SHOT scene is selected. Select another scene (page 50).

 

factor of 3.0.

 

 

 

 

 

A family member’s

Though face characteristics were pre-recorded for your family

 

face is not detected

member, the data may have been faulty. Other possible causes

 

correctly, even

may be shooting at an angle or the facial features of the subject.

 

though the face

Try re-recording the face of the family member who is not being

 

has been pre-

detected (page 33).

 

recorded.

 

 

When shooting

Auto Shutter may not trigger when shooting under very bright or

 

with Auto Shutter,

very dark conditions, or when shooting a fast moving subject,

 

the shutter does

etc. If this happens, try changing the Auto Shutter Trigger

 

not trigger.

Sensitivity setting (page 30), or press the shutter button all the

 

 

way down to release the shutter and shoot the image.

 

The image is out of

1)Focusing may not be possible because the subject is outside

 

focus during movie

the focus range. Shoot within the allowable range.

 

recording.

2)The lens may be dirty. Clean the lens (page 136).

Playback

 

 

The color of the

Sunlight or light from another source may be shining directly

 

playback image is

into the lens when you are shooting. Position the camera so

 

different from what

sunlight does not shine directly into the lens.

 

appears on the

 

 

monitor screen

 

 

when shooting.

 

 

 

 

 

Images are not

This camera cannot display non-DCF images recorded onto a

 

displayed.

memory card using another digital camera.

 

 

 

153

Appendix