| Problem | Possible Cause and Recommended Action |
| Images cannot be | 1)The USB cable may not be connected securely. Check all |
| transferred over a | connections. |
| USB connection. | 2)The wrong USB communication protocol is selected. Select |
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| the correct USB communication protocol in accordance with |
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| the type of device you are connecting (pages 124, 133). |
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| 3)If the camera is not turned on, turn it on. |
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| 4)Your computer may not be able to recognize the camera if |
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| you connect via a USB hub. Always connect directly to the |
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| computer’s USB port. |
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| Language selection | 1)You did not configure initial settings after purchasing the |
| screen appears | camera or the camera may have been left with a dead |
| when the camera is | battery. Check the camera setup (pages 20, 146). |
| turned on. | 2)There may be a problem with the camera’s memory data. If |
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| this is the case, perform the reset operation to initialize the |
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| camera’s setup (page 149). After that, configure each setting. |
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| If the language selection screen does not |
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| turn the camera on, it means that the camera’s memory |
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| management data has been restored. |
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| If the same message appears after you turn power back on, |
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| contact your retailer or a CASIO authorized service center. |
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| The time and date | Load the camera’s battery and reconfigure the time and date |
| settings configured | settings (page 20). Do not remove the battery from the camera |
| the first time after | for at least 24 hours after configuring time and date settings. |
| purchasing the | After that, the settings will not be reset if you remove the |
| camera are reset to | battery. |
| their factory | • If the time and date are reset to their factory default settings |
| defaults when | when you remove the battery after it has been loaded for |
| remove the | more than 24 hours, it could mean that the camera’s setting |
| camera’s battery. | memory is defective. Contact your retailer or a CASIO |
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| authorized service center. |
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171 | Appendix |
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