Casio EX-Z30/EX-Z40, EXZ40 Troubleshooting Guide

APPENDIX

Troubleshooting Guide

Power Supply

Image Recording

Symptom		Possible Cause			Action
Power does not turn on.	1)	The battery is not oriented correctly.	1)	Orient the battery correctly (page 26).
	2)	The battery is dead.	2)	Charge the battery (page 28). If the battery
				goes dead soon after being charged, it means
				the battery has reached the end of its life and
				needs to be replaced. Purchase a separately
				available NP-40 rechargeable lithium ion
				battery.

Camera suddenly powers	1)	Auto Power Off activated (page 38).	1)	Turn power back on.
down.	2)	The battery is dead.	2)	Charge the battery (page 28).
Image is not recorded	1)	The camera is in the PLAY mode.	1)	Press [	] (REC) to enter the REC mode.
when the shutter release	2)	Flash unit is being charged.	2)	Wait until the flash unit finishes charging.
button is pressed.	3)	Memory is full.	3)	Transfer files you want to keep to your
				computer and then delete files from image
				memory, or use a different memory card.

Auto Focus does not focus	1)	The lens is dirty.	1)	Clean the lens.
properly	2)	The subject is not located in the center of the	2)	Make sure the subject is centered in the focus
		focus frame when you compose the image.		frame when composing the image.
	3)	The subject you are shooting is a type that is	3)	Use manual focus (page 65).
		not compatible with Auto Focus operation (page
		49).
	4)	You are moving the camera.	4)	Mount the camera on a tripod.

188

Contents

K871PCM1DMX-2 INTRODUCTION INTRODUCTION Contents INTRODUCTION QUICK START GUIDE First, charge the battery To configure display language and clock settings To record an image 45BASIC IMAGE RECORDING Recording an Image Using Zoom Using the Flash Using the Self-timer 92 PLAYBACK Zooming the Display Image Displaying the 9-imageView Displaying the Calendar Screen Playing a Slide Show Using the Alarm Setting the Clock Using World Time Changing the Display Language Changing the USB Port Protocol 166USING THE CAMERA WITH A COMPUTER Using the Album Feature Installing the Software from the CD-ROM Installing Software from the CD-ROM Installing Software from the CD-ROMon •The contents of this manual are subject to change without notice •The SD logo is a registered trademark •Macintosh is a registered trademark of Apple Computer, Inc •Acrobat and Acrobat Reader are trademarks of Adobe Systems Incorporated •The USB driver (mass storage) uses Phoenix Technologies Ltd. software Features Page Precautions General Precautions Page Test for proper operation before using the camera Data Error Precautions Operating conditions Condensation Lens Other QUICK START GUIDE QUICK START GUIDE To configure display language and clock settings 2, 3, 4, 5, 6, 7, 8 1.Press the power button to turn on the camera 2.Press [] to select the language you want To record an image (See page 45 for details.) 1.Press [] (REC) 3.Holding the camera still, gently press the shutter release button To view a recorded image To delete an image GETTING READY GETTING READY General Guide Camera ■ Front ■ Back ■Bottom IJ K USB Cradle ■Front ■Back Monitor Screen Contents 2 Focus Mode indicator 3 White balance indicator B A 5REC modes DDigital zoom indicator EShutter speed value GF Aperture value G ISO sensitivity H Zoom indicator 41 PLAY mode file type 2 Image protection indicator 3 Folder number/File number 4 Image size 5Quality Changing the Contents of the Monitor Screen Indicator Lamps Attaching the Strap Power Requirements To load the battery Page To remove the battery 1.Open the battery compartment cover 2.Pull the stopper in the direction indicated by the arrow 3.Release the stopper and pull the battery from the camera To charge the battery 2.Turn off the camera 3. Set the camera onto the USB cradle 4.After charging is complete, remove the camera from the USB cradle Page 1. Remove the battery from the camera and check the battery contacts for dirt. If the contacts are dirty, wipe them clean with a dry cloth 2. Check to make sure that the AC adaptor ’s ■Tip to Make the Battery Last Longer ■Low Battery Indicator Note that you will not be able to record images while the Power Supply Precautions ■Battery Handling Precautions ●SAFETY PRECAUTIONS Page ●PRECAUTIONS DURING USE ●BATTERY STORAGE PRECAUTIONS ●USING THE BATTERY ■USB Cradle and AC Adaptor Precautions Turning the Camera On and Off ■To turn on the camera Press the power button to turn off the camera NOTE •You can setup the camera so it does not turn on Configuring Power Saving Settings You can configure the settings described below to conserve battery power ●See page 39 for information about how to use menus Using the On-screenMenus 1.Press the power button or the [] (REC) button 2.Press [MENU] ●Menu Screen Operations Page Configuring Display Language and Clock Settings To configure display language and clock settings 6.Use [] and [] to change the date format setting, and then press [SET] Example: December 24 7.Set the current date and the time 8.Press [SET] to register the settings and exit the setting screen BASIC IMAGE RECORDING BASIC IMAGE RECORDING Recording an Image 1.Press the power button or the [] (REC) button to turn on the camera 2.Change the “REC Mode” setting to “Snapshot” ●Operation Lamp and Focus Frame Operation 4.Press the shutter release button half way to focus the image Recording Precautions About Auto Focus About the REC Mode Monitor Screen Using the Optical Viewfinder Using Zoom Optical Zoom 1. In the REC mode, press the zoom button to change the zoom factor 2.Compose the image, and then press the shutter release button Digital Zoom In the REC mode, press [MENU] Use [] and [] to select the “REC” tab 5.Hold down the (Telephoto) zoom button to increase the optical zoom factor Use [] and [] to select “Digital Zoom”, and Using the Flash 1.In the REC mode, press [MENU] 2. Press [] ( ) to select the flash mode 3.Record the image ■About Red-eyeReduction Flash Unit Status * Red operation lamp Flash Precautions Using the Self-timer 2.Use [] and [] to select the “REC” tab 3.Use [] and [] to select “Self-timer”,and then press [] 5. Record the image Specifying Image Size and Quality To specify the image size 3.Use [] and [] to select “Size”, and then press [] 4.Use [] and [] to select the setting you want, and then press [SET] •The following are guidelines for selecting the image size ■EX-Z30 ■EX-Z40 *The sizes indicated by the settings are rough approximates only Selecting the “2048 x 1360 (3:2)” To specify image quality 3.Use [] and [] to select “Quality”, and then press [] OTHER RECORDING FUNCTIONS OTHER RECORDING FUNCTIONS Using Auto Focus 1.Keep pressing [] () until there is no focus mode indicator on the display 3.Press the shutter release button the rest of the way to record the image ■Auto Pan Focus ■Specifying the Auto Focus Area 2.On the “REC” tab, select “AF Area”, and then press [] 3.Select the Auto Focus area you want, and then press [SET] • Spot • Multi Using the Macro Mode 1.Keep pressing [] () until the focus mode indicator shows “” 2.Record the image Using the Pan Focus Mode 1.Keep pressing [] () until the focus mode indicator shows “PF” Using the Infinity Mode 1.Keep pressing [] () until the focus mode indicator shows “ ” Using Manual Focus 1. Keep pressing [] ) until the focus 2.While watching the image on the monitor screen, use [] and [] to focus Using Focus Lock 3. Press the shutter release button to record the image Exposure Compensation (EV Shift) 2.Select the “REC” tab select “EV Shift”, and then press [] 4.Record the image Adjusting White Balance 2.Select the “REC” tab, select “White Balance”, and then press [] 3.Use [] and [] to select the setting you want, and then press [SET] Adjusting White Balance Manually 2.Select the “REC” tab, select “White Balance”, and then press [] 3.Use [] and [] to select “Manual” 5.Press [SET] Using the BESTSHOT Mode ■Example Sample Scene 2.Select the “REC” tab, select “REC Mode”, and then press [] 3.Use [] and [] to select “BESTSHOT”, and then press [SET] Page Creating Your Own BESTSHOT Setup 3.Use [] and [] to select “BESTSHOT”, and then press [SET] 4.Use [] and [] to display “Register User Scene” 7.Use [] and [] to select “Save”, and then press [SET] ■To delete a BESTSHOT user setup 4.Use [] and [] to display the user setup you want to delete 5.Press [] ( ) to delete the user setup Combining Shots of Two People into a Single Image (Coupling Shot) 4.Use [] and [] to select “Coupling Shot”, and then press [SET] 5.Align the focus frame on the monitor screen with the subject you want on the left side of the image 6. Press the shutter release button to record the left side of the image 8.When everything is aligned correctly, record the right side of the image Recording a Subject onto an Existing Background Image (Pre-shot) 4.Use [] and [] to select “Pre-shot”,and then press [SET] 5.Freeze the background on the monitor screen 6.Next, align the focus frame with the subject, composing the subject with the semi-transparent background shown on the monitor 3. Use [] and [] to select “ Movie” and then press [SET] 4. Point the camera at the subject and then Recording Audio Adding Audio to a Snapshot 3.Use [] and [] to select “(+)” and then press [SET] 4.Press the shutter release button to record the image 5.Press the shutter release button to start audio recording Recording Your Voice select “Voice”, and then press [SET] 4.Press the shutter release button to start voice recording ■Audio Recording Precautions • Keep the microphone on the front of the camera pointed at the subject •Take care that you do not block the microphone with your fingers You can also perform Using the Histogram Page REC Mode Camera Settings Specifying ISO Sensitivity 2.Select the “REC” tab, select “ISO”, and then press [] 3.Use [] and [] to select the setting you want and then press [SET] Page Turning the On-screenGrid On and Off 2.Select the “REC” tab, select “Grid”, and then press [] Turning Image Review On and Off 2.Select the “REC” tab, select “Review”, and then press [] Assigning Functions to the [] and [] Keys “key customization” feature lets you configure the 2.Select the “REC” tab, select “L/R Key”, and then press [] • The initial default setting is “REC Mode” Specifying Power On Default Settings Select the “Memory” tab, select the item you want to change, and then press Resetting the Camera 1.In the REC mode or the PLAY mode, press [MENU] 2.Select the “Set Up” tab, select “Reset”, and then press [] 3.Use [] and [] to select “Reset”, and then press [SET] PLAYBACK PLAYBACK Playing an Audio Snapshot 1.In the PLAY mode, use [] and [] until the image you want is displayed 2.Press [SET] Flipping the Display 2.While holding down the shutter release button, press [SET] To return the image to its normal orientation, press any button other than Zooming the Display Image 1.In the PLAY mode, use [] and [] to display the image you want 2.Press the zoom button () to enlarge the image 3.Use [], [], [], and [] to shift the image up, down, left, or right Resizing an Image 1.In the PLAY mode, press [MENU] 2.Select the “PLAY” tab, select “Resize”, and then press [] Cropping an Image 3.Select the “PLAY” tab, select “Trimming”, and then press [] 4.Use the zoom button () to make the cropping boundary larger or smaller Press [SET] to extract the part of the image enclosed in the cropping boundary Playing a Movie 1. In the PLAY mode press [] and [] to scroll through images until the movie you Displaying the 9-imageView 1.In the PLAY mode, press the zoom button () 2.Use [], [], [], and [] to move the Pressing any button besides Selecting a Specific Image in the 9- image View 1.Display the 9-imageview 2. Use [], [], [], and [] to move the selection boundary Playing a Slide Show 2.Select the “PLAY” tab, select “Slideshow”, and then press [] 3.Configure the slideshow settings 4.Use [] and [] to select “Start”, and then press [SET] 5.To stop Slide Show, press [SET] To specify the slideshow images 1.Use [] and [] to select “Images”, and then press [] 2.Use [] and [] to select the setting you want, and then press [SET] 3.Use [] and [] to select “Start”, and then press [SET] ■Selecting a Particular Image for a Slideshow To specify the slideshow time 1.Use [] and [] to select “Time” 2.Use [] and [] to specify the time setting you want, and then press [SET] To set the slideshow interval 1.Use [] and [] to select “Interval” Using the Photo Stand Feature 1.Set the camera onto the USB cradle 2.Press the USB cradle’s [PHOTO] button 3.To stop the Phot Stand slideshow, press [PHOTO] again Rotating the Display Image 2.Select the “PLAY” tab, select “Rotation”, and then press [] 4.Use [] and [] to select “Rotate”, and then press [SET] Using Image Roulette While the camera is turned off, hold down 2.Press [] or [] to restart the Image Roulette operation To turn off Image Roulette, press Adding Audio to a Snapshot an audio image (one with a icon on it) 3.Select the “PLAY” tab, select “Dubbing”, and then press [] 4.Press the shutter release button to start audio recording To re-recordaudio 2.Select the “PLAY” tab, select “Dubbing”, and then press [] 3.Use [] and [] to select “Delete”, and then press [SET] Playing Back a Voice Recording File 1.In the PLAY mode, use [] and [] to display the voice file (a file with on it) you want to play DELETING FILES Deleting a Single File DELETING FILES Deleting All Files 2.Use [] and][ to select“All Files Delete”, and then press [SET] “All Files Delete”, and then press [SET] 3. Use [] and][ to select“Yes” FILE MANAGEMENT Protecting Files Using the FAVORITE Folder After copying all of the files you want, use and [] to select “Cancel”, and then press [SET] to exit Use [] and][ to select To display a file in the FAVORITE folder 2.Select the “PLAY” tab, select “Favorites”, and then press [] 3.Use [] and][ to select“Show”, and then “Show”, and then 4. Use [ ] (forward) and To delete a file from the FAVORITE folder 1. In the PLAY mode, press [MENU] 4.Press []( ) 6.Use [] and][ to select“Delete”, and then To delete all files from the FAVORITE folder 3.Use [] and][ to select“Show”, and then press [SET] “Show”, and then press [SET] 5.Use [] and][ to select“All Files Delete”, and then press [SET] OTHER SETTINGS Specifying an Image for the Startup Screen Configuring Power Down Image Settings ■To configure power down image settings 1.Use the USB cable to connect the camera to your computer (page 151) 3.Change the name of the file to one of the following Use the following procedure to specify the method for generating the serial number used for file names (page 114) ▲❏❍❅▼❈❉■❇ ❅●▲❅✌ ❏❒ ❄❅●❅▼❅ ▼❈❅ ❃◆❒❒❅■▼ ❐❏◗❅❒ [MENU] 2. Select the “Set Up” tab, select “File No.”, and 3.Use [] and][ to change the setting Using the Alarm 5. Press [DISP] 6. Use [ ] and][ to select the scene you to appear at the alarm time, and th [SET] Setting the Clock 4. Use [] and][ to select“City”, and then To set the current time and dat press [] 2.Select the“Set Up” tab, select “Adjust”, and Using World Time To configure World Time settings Select the “Set Up” tab, select “World Time”, and then press “World”, and then press “City”, and then press To configure summer time (DST) After the setting is the way you want, press settings [SET] • This displays the current time in accordance with Changing the USB Port Protocol Configuring [] (REC) and [] (PLAY) Buttons Power On/Off Functions 2.Select the “Set Up” tab, select “REC/PLAY”, and then press [] When “Power On/Off” is selected, pressing •The initial default setting is “Power On” Formatting Built-inMemory USING A MEMORY CARD USING A MEMORY CARD Using a Memory Card To insert a memory card into the camera To remove a memory card from the camera 2.Pull the memory card out of the slot Formatting a Memory Card 1.Load the memory card into the camera 2.Turn on the camera. Next, enter the REC mode or PLAY mode and press [MENU] 4.Use [] and][ to select“Format”, and then “Format”, and then Memory Card Precautions Copying Files To copy a file from a memory card to built-inmemory Perform steps 1 through 3 of the procedure under “To copy all the files in built-in PRINTING IMAGES PRINTING IMAGES Macintosh Users DPOF ■DPOF Settings File Name, number of copies To configure print settings for a single image 2.Select the “PLAY” tab select “DPOF”, and then press [] 3.Use [] and][ to select“Select images”, and then press [] “Select images”, and then press To configure print settings for all images 2.Select the “PLAY” tab, select “DPOF”, and then press [] 3.Use [] and][ to select“All images”, and then press [] “All images”, and then press 4.Use [] and][ to specify the number of copies Using PictBridge or USB DIRECT To print a single image Select the “Set Up” tab, select “USB”, and then press Turn on the printer Set the camera on the USB cradle Load paper for printing the images into the printer 8.Press the USB cradle ’s [USB] button ’s [USB] button After you are finished printing, press the USB cradle ’s [USB] button, and then turn off the camera To print a group of images 3.On the print menu, select “DPOF”, and then press [SET] On the camera’s monitor screen, use Printing Precautions PRINT Image Matching Images include PRINT Image Matching Exif Print VIEWING IMAGES ON A COMPUTER VIEWING IMAGES ON A COMPUTER Set the bundled 3.On the menu screen that appears, click “English” 4.Click [USB driver] and then [Install] 5.On the screen that appears after installation Connect the bundled AC adaptor to the [DC IN 5.3V] connector of the USB cradle, and then plug it in to a household power outlet ’s USB port 8.In the REC mode or the PLAY mode, press the camera ’s [MENU] button ’s [MENU] button 9.Select the “Set Up” tab, select “USB”, and then press [] 10.Use [] and][ to select“Mass Storage (USB 12.Press the USB cradle ’s [USB] button 13.On your computer, double-click“My Computer” •If you are running Windows XP, click [Start] and then [My Computer] 14.Double-click “Removable Disk” •Your computer sees the camera’s file memory as a removable disk ■Windows 98, 2000, Me ■Windows XP ■ Windows Me/98/XP Users ■Windows 2000 Users Using the Camera with a Macintosh Computer Page 3.In the REC mode or the PLAY mode, press the camera ’s [MENU] button 4.Select the “Set Up” tab, select “USB”, and then press [] 5.Use [] and][ to select“Mass Storage (USB 7.Press the USB cradle’s [USB] button 8. Your Macintosh will see the camera ’s file ’s file memory as a drive 10.Double-clickthe file that contains the image you want to view Operations You Can Perform from Your Computer Using a Memory Card to Transfer Images to a Computer Using a Computer with a Built-inSD Memory Card Slot Using a Computer with a Built-inPC Card Slot Using a Commercially Available SD Memory Card Reader/Writer Memory Data DCF Protocol Memory Directory Structure ■Directory Structure ■Folder and File Contents Image Files Supported by the Camera Built-inMemory and Memory Card Precautions USING THE CAMERA WITH A COMPUTER USING THE CAMERA WITH A COMPUTER 2.Select the “PLAY” tab, select “Create Album”, and then press [] 3.Use [] and][ to select“Create”, and then “Create”, and then Selecting an Album Layout Configuring Detailed Album Settings 2. Select the “PLAY” tab, select “Create 3.Use [] and][ to select“Set Up”, and then “Set Up”, and then ■Background Color ■Album Type There are two album types: “Normal” and “Index/Info” ■Image Use ■Auto Album Creation On/Off Viewing Album Files 2. Open the built-inmemory “ALBUM” folder or “ALBUM” folder or 3. Use your computer’s Web browser to open •The following describes the information that appears on the Info Screen 5.After you are finished viewing the album, exit your Web browser application Saving an Album To delete an album 2.Select the “PLAY” tab, select “Create Album”, and then press [] Installing the Software from the CD-ROM About the bundled CD-ROM(CASIO Digital Camera Software) USB Driver for Mass Storage (for Windows) Photo Loader (for Windows/Macintosh) Photohands (for Windows) DirectX (for Windows) Acrobat Reader (for Windows) Computer System Requirements Windows Macintosh Installing Software from the CD-ROMin Windows Getting Started Selecting a Language 1.On the menu screen, click the tab for the language you want Viewing the Contents of the “Read me” “Read me” Installing an Application 1.Click the “Install” button for the application you want to install 2.Follow the instructions that appear on your computer screen 1.In the “Manual” area, click the name of the manual you want to read User Registration 1.Click the “Register” button 2.After registering, terminate your connection to the Internet Exiting the Menu Application 1. On the menu screen, click “Exit” to exit the menu ✑✎✯❐❅■ ▼❈❅ ❆❏●❄❅❒ ■❁❍❅❄“Photo Loader” “Photo Loader” 2.Open the folder named “English”, and then open the file named “Important” 3.Open the folder named “Installer”, and then open the file named “readme” 4.Follow the instructions in the “readme” file to install Photo Loader ■ ✴❏ ❒❅❁❄ ▼❈❅ ✰❈❏▼❏ ✬❏❁❄❅❒’s ◆▲❅❒guide 2.Open the “Photo Loader” folder and then open the “English” folder 3.Open “PhotoLoader_english” APPENDIX APPENDIX ●Set Up tab menu ■PLAY mode ●PLAY tab menu Indicator Lamp Reference Page USB Cradle Indicator Lamps Troubleshooting Guide Page Page ■If you have problems installing the USB driver Display Messages Specifications Main Specifications ■Camera Functions Page Page ■Power Requirements ■Rechargeable Lithium Ion Battery (NP-40) ■USB Cradle (CA-24) ■Special AC Adaptor (Inlet Type) ■Special AC Adaptor (Plug-inType)