| Symptom | Action | |
| The metronome does not sound. | • Check and adjust the accompaniment volume setting (page | |
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| • Check and adjust the song volume (page | |
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| • | Turn power off and then back on to initialize all Digital Keyboard |
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| settings (page |
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| Notes keep sounding, without stopping. | • | Turn power off and then back on to initialize all Digital Keyboard |
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| settings (page |
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| • | Replace the batteries with new ones or switch over to AC adaptor |
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| power (page |
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| Some notes are cut off while they are playing. | Notes are cut off whenever the number of notes being sounded | |
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| exceeds the maximum polyphony value of 48 (24 for some tones). | |
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| This does not indicate malfunction. See “Maximum Polyphony” in the | |
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| “Tone List” in the separate “Appendix”. | |
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| The volume or tone setting I made has changed. | • Adjust the main volume setting (page | |
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| • | Turn power off and then back on to initialize all Digital Keyboard |
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| settings (page |
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| • | Replace the batteries with new ones or switch over to AC adaptor |
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| power (page |
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| Output volume does not change even though is | • Change the Touch Response setting (page | |
| change my keyboard touch. | • | Turn power off and then back on to initialize all Digital Keyboard |
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| settings (page |
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| In certain keyboard ranges, the volume and tone | This is due to system limitations. It does not indicate malfunction. | |
| quality sound are slightly different from those in other |
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| keyboard ranges. |
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| With some tones, octaves do not change at the far | This is due to system limitations. It does not indicate malfunction. | |
| ends of the keyboard. |
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| The pitch of the notes does not match other | • | Check and adjust the transpose (page |
| accompanying instruments or sounds strange when |
| (page |
| played long with other instruments. | • | Turn power off and then back on to initialize all Digital Keyboard |
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| settings (page |
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| The reverb of notes seems to change suddenly. | • Check and adjust the reverb setting (page | |
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| • | Turn power off and then back on to initialize all Digital Keyboard |
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| settings (page |
Operation |
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| When I perform a skip forward or skip back | While song playback is stopped or a Step Up Lesson is in progress, | |
| operation, the skip operation moves multiple song | skip forward and skip back operations are performed in phrase units | |
| measures instead of only a single measure. | (page | |
Computer Connection |
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| I can’t exchange data between the Digital Keyboard | • | Check to make sure that the USB cable is connected to the Digital |
| and a computer. |
| Keyboard and computer, and that the device is selected correctly |
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| with your computer’s music software settings (page |
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| • | Turn off the Digital Keyboard and then exit the music software on |
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| your computer. Next, turn the Digital Keyboard back on and then |
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| restart the music software on your computer. |
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