Troubleshooting
| Symptom |
| Possible Cause |
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| Action |
| Reference | ||
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No sound produced when | 1. | VOLUME knob set to MIN. | 1. | Move the VOLUME knob more | Page | |||||
keyboard keys are pressed. |
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| towards MAX. |
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| 2. | Headphones connected to the | 2. | Disconnect the headphones | Page | |||||
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| digital piano. |
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| from the digital piano. |
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| 3. | Local Control turned off. | 3. | Turn on Local control. |
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| 4. | Check | the | current | 4. | Change the accompaniment | Page | |||
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| accompaniment mode setting. |
| mode to NORMAL. |
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| Normally, the accompaniment |
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| keyboard will not produce any |
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| note while CASIO CHORD or |
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| FINGERED is selected as the |
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| accompaniment mode. |
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Keyboard out of tune. | 1. | The piano key is set to a value | 1. | Change the piano key setting to | Page | |||||
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| other than C. |
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| C, or turn the digital piano |
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| power off and then back on |
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| again. |
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| 2. | Incorrect pitch setting of the | 2. | Correct the pitch setting, or turn | Page | |||||
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| piano. |
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| the digital piano power off and |
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| then back on again. |
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No sound produced by demo tune | 1. | VOLUME knob set to MIN. | 1. | Move the VOLUME knob more | Page | |||||
play. |
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| towards MAX. |
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| 2. | Headphones connected to the | 2. | Disconnect the headphones | Page | |||||
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| digital piano. |
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| from the digital piano. |
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Memory contents deleted. | Lithium battery is dead. |
| Contact your CASIO Service | Page | ||||||
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| Provider for replacement of the |
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| lithium battery. |
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No sound produced by connected | 1. | The digital piano Send Channel | 1. | Change | the | Send Channel | Page | |||
external MIDI sound source when |
| does not match the Send |
| settings so they are identical. |
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the digital piano keys are pressed. |
| Channel of the MIDI sound |
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| source. |
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| 2. | Volume or expression setting of | 2. | Change | the | volume | or | See the | ||
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| the external sound source is set |
| expression setting of | the | documentation | ||||
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| to 0. |
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| external sound source to an | that comes with | |||
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| appropriate value. |
| the external | ||
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| sound source. |
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A tone’s quality and volume | This is an unavoidable result of the digital sampling process,* and does not indicate | |||||||||
sounds slightly different | malfunction. |
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depending where it is played on | * | Multiple digital samples are taken for the low range, middle range, and high range of | ||||||||
the keyboard. |
| the original musical instrument. Because of this, there may be a very slight difference | ||||||||
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| in tonal quality and volume between sample ranges. |
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