Casio QV-5500SX TROUBLESHOOTING

TROUBLESHOOTING

TROUBLESHOOTING

Symptom

Probable Cause

Action

Symptom

Probable Cause

Action

No power

Batteries not loaded correctly.

Correctly load batteries (page 2).

Monitor screen image is out

Failure to focus the image while the camera is in

Focus the image before recording it.

Dead batteries

Replace all four batteries with a set of new ones

of focus.

the Manual Mode.

(page 2).

Camera is in the Macro Mode.

Use the Normal Mode for scenery and group

Wrong AC adaptor

Use only recommended AC adaptor .

shots.

Camera is in the Normal Mode while the subject

Use the Macro Mode for close ups.

Sudden power failure

Auto Power Off

Turn power back on.

is too close.

Supply

Low battery power

Replace all four batteries with a set of new ones

(page 2).

Poor color and

brightness

Indoor fluorescent lighting

Shoot under incandescent or other non-fluorescent

Power

Use of manganese batteries.

3. Replace manganese batteries with alkaline,

when indoors

lighting (page 39).

lithium or Ni-MH batteries.

Part of

the

image

miss-

Blocking of the lens when recording.

Hold the camera correctly, making sure that your

Battery life is too short

Use of the camera in cold temperatures.

Very cold temperatures can shorten battery life.

ing.

finger or the wrist strap is not blocking the lens.

Failure to correctly center the object when aim-

Take particular care under the following condi-

No recording when shutter

Function Switch set to PLAY.

Set Function Switch to REC.

ing through the viewfinder.

tions, which can cause the recorded image to be

button is pressed

Flash unit is charging.

Wait until flash unit charging is finished.

Recording

slightly different from the image that appears in

The message “MEMORY FULL” is on the moni-

Delete images you no longer need from camera

the viewfinder.

tor screen.

memory.

•

Macro photography

Insufficient memory card capacity or no memory

Load a memory card.

For more precise image composition, use the

card loaded in camera.

LCD monitor screen instead of the viewfinder.

•

Aiming at an angle that is diagonal to the

Auto Focus cannot focus

Lens or distance sensor is dirty.

Clean off the lens or distance sensor.

viewfinder’s optical axis.

the image.

The object you want to focus is not in the focus

Aim the camera so the object you want to focus

Recording

It is best to point the lens directly at the subject,

frame.

is in inside the focus frame.

and not at an angle.

Conditions make it impossible to obtain proper

Switch to the Manual Mode and focus manually.

focus.

Cannot perform movie re-

Movie Record Mode is not selected.

Select the Movie Record Mode (page 51).

Power failure during self-

Low battery power

Replace all four batteries with a set of new ones

cording.

Insufficient camera memory capacity.

Delete images you no longer need from camera

memory.

timer operation

(page 2).

Recorded

image

not

Loss of power before image is stored in memory

Replace all four batteries with a set of new ones

saved.

(page 2).

TROUBLESHOOTING

Symptom

Probable Cause

Action

Symptom

Probable Cause

Action

Colors of recorded image

Reflection from sunlight or light from another

Reorient the camera so that light is not shining

Delete operation does

not

All images are protected.

Unprotect the images you want to delete (page 77).

are different from those on

source

directly into lens.

Deletion

operate.

composed.

Image quality setting

image quality for recording.

the display when image was

Use the Recording Menu to change to a higher

No +/– button operation

Button operation during page change

Wait until an image is on the monitor screen before

Cannot select items in the

Some functions are not available for playback of

Select a different function or change to the Record

during multi-page display

performing a button operation.

Playback Menu.

certain types of images.

Mode.

Cannot find an image.

Wrong folder

Change to the folder that contains the image

All buttons and switches do

• Malfunction due to static electrical charge or

Remove batteries and disconnect the AC adaptor if

(page 75).

not operate.

strong impact.

you are using one. Restore power and turn the

2. Memory card images recorded using a QV-

Use another memory card. The file management

• Camera is connected to a computer or QV Color

camera on. If this does not work, contact your

7000SX camera

system of the QV-7000SX is different from the

Printer.

dealer or an authorized CASIO service provider.

one used by this camera, so cards recorded with

Playback

play.

the QV-7000SX cannot be read.

Other

Slide

Show

starts

even

Activation of the screen saver.

Turn off screen saver (page 73).

Nothing

appears

the

Monitor screen is turned off.

Press the DISP button to turn on the monitor

though it is not selected.

Cannot use multi-page dis-

No images in selected folder

Check other folders for images.

monitor screen.

screen.

Camera is connected to a

Incorrect camera-TV connection

Connect correctly using the video cable (page

2. Video cable connected to the VIDEO OUT termi-

Disconnect the video cable. The monitor screen

TV, but LCD monitor con-

84).

nal.

is disabled while it is connected.

tents do not appear on TV

Wrong TV set up

Set up the TV correctly.

screen.

Wrong video mode is selected.

Change the video mode.

0:00 flashing on the time

The time and date (clock) settings have been

Use the procedure on page 36 to set the time and

display.

cleared for same reason.

date.

Images cannot be displayed

The images were on a memory card when they

Use the QV-LINK application to download edited

when downloaded back the

were opened on the computer for editing and then

images back to the camera.

camera from a computer.

resaved back to the memory card.