TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Probable Cause

 

Action

 

 

 

 

 

 

 

Symptom

 

 

 

Probable Cause

 

 

Action

 

 

 

No power

1.

Batteries not loaded correctly.

1.

Correctly load batteries (page 2).

 

 

 

 

 

Monitor screen image is out

1.

Failure to focus the image while the camera is in

1.

Focus the image before recording it.

 

 

 

 

2.

Dead batteries

2.

Replace all four batteries with a set of new ones

 

 

 

 

of focus.

 

 

 

 

 

the Manual Mode.

 

 

 

 

 

 

 

 

 

 

(page 2).

 

 

 

 

 

 

 

 

 

 

2.

Camera is in the Macro Mode.

2.

Use the Normal Mode for scenery and group

 

 

 

 

3.

Wrong AC adaptor

3.

Use only recommended AC adaptor .

 

 

 

 

 

 

 

 

 

 

 

 

 

shots.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Camera is in the Normal Mode while the subject

3.

Use the Macro Mode for close ups.

 

 

 

Sudden power failure

1.

Auto Power Off

1.

Turn power back on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

is too close.

 

 

 

 

 

Supply

 

2.

Low battery power

2.

Replace all four batteries with a set of new ones

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(page 2).

 

 

 

 

 

Poor color and

brightness

Indoor fluorescent lighting

Shoot under incandescent or other non-fluorescent

 

 

Power

 

 

 

 

 

 

 

 

 

 

 

3.

Use of manganese batteries.

3. Replace manganese batteries with alkaline,

 

 

 

 

 

 

 

 

 

 

 

 

when indoors

 

 

 

 

 

 

lighting (page 39).

 

 

 

 

 

 

lithium or Ni-MH batteries.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of

the

image

is

miss-

1.

Blocking of the lens when recording.

1.

Hold the camera correctly, making sure that your

 

 

 

Battery life is too short

Use of the camera in cold temperatures.

Very cold temperatures can shorten battery life.

 

 

 

 

 

 

 

 

 

 

 

 

ing.

 

 

 

 

 

 

 

 

finger or the wrist strap is not blocking the lens.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Failure to correctly center the object when aim-

2.

Take particular care under the following condi-

 

 

 

No recording when shutter

1.

Function Switch set to PLAY.

1.

Set Function Switch to REC.

 

 

 

 

 

 

 

 

 

 

 

ing through the viewfinder.

 

tions, which can cause the recorded image to be

 

 

 

button is pressed

2.

Flash unit is charging.

2.

Wait until flash unit charging is finished.

 

 

 

Recording

 

 

 

 

 

 

 

 

 

slightly different from the image that appears in

 

 

 

 

3.

The message “MEMORY FULL” is on the moni-

3.

Delete images you no longer need from camera

 

 

 

 

 

 

 

 

 

 

 

 

 

the viewfinder.

 

 

 

 

 

tor screen.

 

memory.

 

 

 

 

 

 

 

 

 

 

 

 

 

Macro photography

 

 

 

 

4.

Insufficient memory card capacity or no memory

4.

Load a memory card.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For more precise image composition, use the

 

 

 

 

 

card loaded in camera.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LCD monitor screen instead of the viewfinder.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Aiming at an angle that is diagonal to the

 

 

 

Auto Focus cannot focus

1.

Lens or distance sensor is dirty.

1.

Clean off the lens or distance sensor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

viewfinder’s optical axis.

 

 

 

the image.

2.

The object you want to focus is not in the focus

2.

Aim the camera so the object you want to focus

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recording

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It is best to point the lens directly at the subject,

 

 

 

 

frame.

 

is in inside the focus frame.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and not at an angle.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Conditions make it impossible to obtain proper

3.

Switch to the Manual Mode and focus manually.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

focus.

 

 

 

 

 

 

 

Cannot perform movie re-

1.

Movie Record Mode is not selected.

1.

Select the Movie Record Mode (page 51).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power failure during self-

Low battery power

Replace all four batteries with a set of new ones

 

 

 

 

 

cording.

 

 

 

 

 

2.

Insufficient camera memory capacity.

2.

Delete images you no longer need from camera

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

memory.

 

 

 

timer operation

 

 

(page 2).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recorded

image

is

not

Loss of power before image is stored in memory

Replace all four batteries with a set of new ones

 

 

 

 

 

 

 

 

 

 

 

 

 

saved.

 

 

 

 

 

 

 

(page 2).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

93

 

94

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TROUBLESHOOTING

 

 

 

TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Probable Cause

 

Action

 

 

 

 

 

 

 

Symptom

 

 

 

Probable Cause

 

 

Action

 

 

 

Colors of recorded image

1.

Reflection from sunlight or light from another

1.

Reorient the camera so that light is not shining

 

 

 

 

 

Delete operation does

not

All images are protected.

Unprotect the images you want to delete (page 77).

 

 

 

are different from those on

 

source

 

directly into lens.

 

 

 

Deletion

operate.

 

 

 

 

 

 

 

 

 

 

 

 

 

composed.

2.

Image quality setting

2.

image quality for recording.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the display when image was

Use the Recording Menu to change to a higher

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No +/– button operation

Button operation during page change

Wait until an image is on the monitor screen before

 

 

 

 

 

Cannot select items in the

Some functions are not available for playback of

Select a different function or change to the Record

 

 

 

during multi-page display

 

 

performing a button operation.

 

 

 

 

Playback Menu.

 

 

 

certain types of images.

Mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot find an image.

1.

Wrong folder

1.

Change to the folder that contains the image

 

 

 

 

 

All buttons and switches do

• Malfunction due to static electrical charge or

Remove batteries and disconnect the AC adaptor if

 

 

 

 

 

 

 

(page 75).

 

 

 

 

not operate.

 

 

 

 

 

strong impact.

you are using one. Restore power and turn the

 

 

 

 

2. Memory card images recorded using a QV-

2.

Use another memory card. The file management

 

 

 

 

 

 

 

 

 

 

• Camera is connected to a computer or QV Color

camera on. If this does not work, contact your

 

 

 

 

 

7000SX camera

 

system of the QV-7000SX is different from the

 

 

 

 

 

 

 

 

 

 

 

Printer.

dealer or an authorized CASIO service provider.

 

 

 

 

 

 

 

one used by this camera, so cards recorded with

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Playback

play.

 

 

 

the QV-7000SX cannot be read.

 

 

 

Other

Slide

Show

starts

even

Activation of the screen saver.

Turn off screen saver (page 73).

 

 

 

 

 

 

 

 

 

 

Nothing

appears

on

the

1.

Monitor screen is turned off.

1.

Press the DISP button to turn on the monitor

 

 

 

 

 

 

 

 

 

 

 

 

 

though it is not selected.

 

 

 

 

 

 

 

 

Cannot use multi-page dis-

No images in selected folder

Check other folders for images.

 

 

 

 

 

monitor screen.

 

 

 

 

 

 

screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Camera is connected to a

1.

Incorrect camera-TV connection

1.

Connect correctly using the video cable (page

 

 

 

 

 

 

 

 

 

 

2. Video cable connected to the VIDEO OUT termi-

2.

Disconnect the video cable. The monitor screen

 

 

 

TV, but LCD monitor con-

 

 

 

84).

 

 

 

 

 

 

 

 

 

 

 

 

nal.

 

is disabled while it is connected.

 

 

 

tents do not appear on TV

2.

Wrong TV set up

2.

Set up the TV correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

screen.

3.

Wrong video mode is selected.

3.

Change the video mode.

 

 

 

 

0:00 flashing on the time

The time and date (clock) settings have been

Use the procedure on page 36 to set the time and

 

 

 

 

 

 

 

 

 

 

 

 

 

display.

 

 

 

 

 

cleared for same reason.

date.

 

 

 

 

Images cannot be displayed

The images were on a memory card when they

Use the QV-LINK application to download edited

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

when downloaded back the

were opened on the computer for editing and then

images back to the camera.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

camera from a computer.

resaved back to the memory card.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

95

 

 

96