Reference
Troubleshooting
| Symptom | Action | |
Included Accessories |
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| I can’t find something that should be here. | Carefully check inside all of the packing materials. | |
Power Requirements |
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| Power will not turned on. | • | Check the AC adaptor or make sure that the batteries are facing |
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| correctly (page |
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| • | Replace the batteries with new ones or switch over to AC adaptor |
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| power (page |
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| The Digital Keyboard outputs a loud sound and then | Replace the batteries with new ones or switch over to AC adaptor | |
| suddenly powers down. | power (page | |
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| The Digital Keyboard suddenly powers down after a | This happens when Auto Power Off (page | |
| few minutes. |
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Display |
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| The display keeps going out or are flashing. | Replace the batteries with new ones or switch over to AC adaptor | |
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| power (page | |
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| A Step Up Lesson is in progress and the Digital Keyboard is waiting for | ||
| display. | you to play the next note in the song. To stop this from happening, | |
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| cancel the lesson (page | |
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| Screen contents are visible only from straight ahead. | This is dues to production limitations. It does not indicate malfunction. | |
Sound |
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| Nothing happens when I press any keyboard key. | • | Adjust the main volume setting (page |
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| • Check if something is plugged into ek (PHONES/OUTPUT jack) on | |
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| the back of the Digital Keyboard. |
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| • | If there is no sampled sound in memory, nothing will play if you press |
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| a keyboard key while a tone in the range of 571 to 578 is selected |
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| (page |
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| • | Turn power off and then back on to initialize all keyboard settings |
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| (page |
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| Nothing happens or notes do not play normally when | Press bn to disable chord input in the accompaniment keyboard area | |
| I play notes on the left side of the keyboard. | (page | |
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| Nothing happens when I start an Auto | • | With rhythms 170, and 172 to 180, nothing will sound until you play a |
| Accompaniment. |
| chord on the keyboard. Try playing a chord (page |
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| • Check and adjust the accompaniment volume setting (page | |
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| • | If there is no user rhythm stored in memory, Auto Accompaniment |
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| will not start when you press bm while a rhythm in the range of 181 to |
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| 190 is selected (page |
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| • | Turn power off and then back on to initialize all Digital Keyboard |
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| settings (page |
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| Nothing happens when I start playback of a | • | It takes a little time after you press the button until the song starts to |
| song. |
| play. Wait for a moment for the song to start. |
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| • Check and adjust the song volume (page | |
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| • | If there is no user song stored in memory, song playback will not |
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| start when you press bm while a song in the range of 153 to 162 is |
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| selected (page |
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| • | Turn power off and then back on to initialize all Digital Keyboard |
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| settings (page |
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| The metronome does not sound. | • Check and adjust the accompaniment volume setting (page | |
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| • Check and adjust the song volume (page | |
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| • | Turn power off and then back on to initialize all Digital Keyboard |
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| settings (page |
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