Complete Customer Support

Cat® dealer services help you operate longer with lower costs.

Product Support. You will find nearly all parts at our dealer parts counter. Cat dealers utilize a worldwide computer network to find in-stock parts to minimize machine down time. Save money with remanufactured components.

Machine Selection. Make detailed comparisons of the machines you are considering before you buy. What are the job requirements, machine attachments and operating hours? What production is needed? Your Cat dealer can provide recommendations.

Customer Support Agreements.

Cat dealers offer a variety of product support agreements, and work with customers to develop a plan the best meets specific needs. These plans can cover the entire machine, including attachments, to help protect the customer’s investment.

Operation. Improving operating techniques can boost your profits.

Your Cat dealer has videotapes, literature and other ideas to help you increase productivity, and Caterpillar offers certified operator training classes to help maximize the return on your investment.

Maintenance Services. Repair option programs guarantee the cost of repairs up front. Diagnostic programs such as Scheduled Oil Sampling, Coolant Sampling and Technical Analysis help you avoid unscheduled repairs.

Replacement. Repair, rebuild, or replace? Your Cat dealer can help you evaluate the cost involved so you can make the right choice.

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CAT 325DL manual Complete Customer Support, Customer Support Agreements

325DL specifications

The CAT 325DL is a technologically advanced hydraulic excavator designed to deliver exceptional performance, efficiency, and durability in various construction and earth-moving applications. With a weight of approximately 25 tons, this machine strikes a balance between power and versatility, making it suitable for tasks such as excavation, grading, and material handling.

One of the standout features of the CAT 325DL is its powerful engine. Equipped with a Cat C6.4 engine, it offers an impressive net power output of around 175 horsepower. This robust engine ensures optimal performance even in demanding conditions, allowing operators to tackle tough materials with ease. The machine’s design emphasizes fuel efficiency, helping reduce operational costs while minimizing environmental impact.

The excavator’s hydraulic system is designed for precision and responsiveness. The load-sensing hydraulics deliver consistent power to the attachments, enhancing productivity and reducing cycle times. Operators can enjoy a smooth and controlled operation, which is essential for intricate tasks. Additionally, the CAT 325DL features a state-of-the-art electronic control module that optimizes the hydraulic flow based on the specific task, improving efficiency further.

For enhanced operator comfort, the CAT 325DL boasts a spacious and ergonomic cab. It is equipped with high-visibility windows and excellent all-round visibility, which reduces blind spots and promotes safety on-site. The intuitive control layout, coupled with adjustable seating, allows operators to work for extended periods without discomfort. Advanced monitoring and diagnostic systems provide real-time data, enabling proactive maintenance and minimizing downtime.

In terms of versatility, the CAT 325DL is compatible with a wide range of attachments, including buckets, grapples, and hydraulic breakers, making it adaptable to various tasks and working conditions. Its robust undercarriage and durable tracks ensure stability and traction on uneven surfaces, allowing for effective operation on both residential and commercial job sites.

The CAT 325DL is also designed with maintenance in mind. Key components are easily accessible, simplifying routine checks and servicing. This design philosophy enhances the machine's longevity and reliability, making it a valuable investment for contractors looking for a dependable excavator.

Overall, the CAT 325DL combines advanced technology, operator comfort, and rugged durability, making it a standout choice for heavy-duty applications in the construction industry.