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Cavalier has several ways to obtain support or
get needed information
Web site: www.cavtel.com
Feature Guides, Repair Chat, and more.
Customer Care support
Hours of Operation: M-F 7am to 5pm Eastern
Sat 8am to Noon Eastern
Phone: (800) 291-9699
(800) 291-9699 Spanish
Email: cs@cavtel.com
Note: Changes or modications to existing
accounts can only be made by primary account
holder or secondary users on the account by
calling Customer Care.
New sales
Hours of Operation: M-F 8am to 9pm Eastern
Sat 8am to 5pm Eastern
Phone: (888) TALK-123
(888) 825-5123
dial tone repair & support
Hours of Operation: 24 hrs 7 days a week
Phone: (800) 291-9699
Online Report: www.cavtel.com/support/
dsL & internet support
Hours of Operation: 24 hrs 7 days a week
Phone: (800) 291-9699
Email: cs@cavtel.com
Billing & Payment OptionsCustomer Care Options
Pay by Phone
(800) 609-2799
Pay Online
Use your Visa, Mastercard or personal
check by using the link located at
www.cavtel.com/support/billing/
Pay by Mail
P.O. Box 2837
Omaha, NE 68103-2837
Pay by Cash
For Western Union locations call
(800) 325-6000 or visit www.westernunion.com
For Global Express locations call
(800) 989-6669 opt 6
For CheckFree locations call
(800) 309-7668 or visit www.checkfreepay.com
Make Automatic Payments
Download the form located at
www.cavtel.com/support/billing/automatic_payments.pdf
1) Credit Card Payment
(print, and fax to (804) 422-4513)
2) Direct Debit Payment
(print, attach voided check and mail to the
address on the form)
report a Payment
(877) 729-6233 or email us at
reportmypayment@cavtel.com
Billing inquiries
(800) 291-9699
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