Loud noises coming from external hard drive

In most cases, loud noises coming from the drive suggest a defective drive or a loose part. We apologize for any inconvenience this may cause. Please contact customer service for assistance.

HDD1 / HDD2 / HDD3 / HDD4 LED lights become red

This indicates one of the drives may need replacing. Open the enclosure, remove the failed hard drive and replace with the new drive. Close the unit.

Hard drive will not work with my Mac

Macs require special formatting. Format the hard drive according to the Formatting Guide available in the "Contents" folder of the Resources CD or download at: www.cavalrystorage.com/su_download.htm

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Cavalry Storage CADB-U34 Loud noises coming from external hard drive, HDD1 / HDD2 / HDD3 / HDD4 LED lights become red