Loud noises coming from external hard drive
In most cases, loud noises coming from the drive suggest a defective drive or a loose part. We apologize for any inconvenience this may cause. Please contact customer service for assistance.
Hard drive will not work with my Mac
Format the hard drive for Mac. Please note that the One Touch Backup software does not work with the Mac OS. The "Contents" folder of the Resources CD contains PDF guides for formatting your drive and for using Apple Time Machine (software similar to OTB).
If you have more questions, please refer to the Frequently Asked Questions section online at: www.cavalrystorage.com/su_faq.htm For further inquiries, you may contact Bason/Cavalry tech support at customersupport@cavalrystorage.com.
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