Cecilware GB5MV-10-LD, GB6MP-10-LD-U Troubleshooting Guide, Problem, Probable Cause, Remedy

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of electrical shock, DISCONNECT POWER CORDS before repairing or replacing any internal components of the unit. Before any attempt to replace a component be sure to check all electrical connections for proper connection.

PROBLEM		PROBABLE CAUSE		REMEDY
1	A	Dispensing unit unplugged.		Reconnect dispensing unit.
Light display	B	No power from Terminal Block.		Check the Terminal Block for loose wire.
not lit.
	C	Defective Bulb.		Replace Bulb.
	D	Defective Ballast.		Replace Ballast.
	E	Loose Bulb in socket.		Make sure bulb is seated properly in socket.
2	A	Water supply OFF.		Turn water ON.
No water when
	B	Clogged inlet screen (Water Inlet Valve).		Disconnect water line and clean inlet screen.
Rinse Switch is
	C	Inoperative Water Inlet Valve.		Check connection, if needed replace Valve.
ON.
	D	Loose electrical connection.		Check all electrical connections.
3	A	No product in Canister.		Add product.
No product	B	Auger not working.		Engage Hopper/Nut to Motor Gear.
when Dispense
	C	Damaged, loose, or missing Agitator Gear.		Replace Agitator Gear.
Button is
pressed	D	Inoperative Auger Motor or Relay.		Check connections of Motor, Relay and/or Switch, if
				needed replace components.
	E	Canister outlet clogged.		Clean Hopper.
	F	Faulty Coupling.		Replace damaged Coupling components.
4	A	Leaking Water Inlet Valve.		Clean/check Water Inlet Valve fittings. Replace Water
Water does not				Inlet Valve
shut off.				if needed.
Water keeps	B	Inoperative Dispense Switch.		Check Switch connections. Replace Dispense Switch if
dispensing.				needed.
	C	Inoperative Rinse Switch.		Check Rinse Switch connections.
				Replace Rinse Switch if inoperative.
	D	Clogged/stuck Water Dispense Valve.		Clean or unclog Water Dispense Valve.
				Replace Dispense Valve if inoperative.
5	A	Water Inlet Valve malfunction.		Check Solenoid. Replace if necessary.
No water is	B	Dual Probe malfunction.		Check Probe. Replace if necessary.
going into tank
	C	Dual Probe Liquid Level Controller malfunction.		Check Controller. Replace if necessary.
at all.
6	A	Dual Probe malfunction.		Check Probe. Replace if necessary.
Water will not
	B	Solenoid (Water Inlet Valve) malfunction.		Check Solenoid. Replace if necessary.
stop flowing into
	C	Dual Probe Liquid Level Controller malfunction.	Check Controller. Replace if necessary.
water tank.
7	A	Heater Switch is OFF.		Turn Heater Switch ON.
Water is not	B	Thermostat is OFF.		Turn Thermostat ON.
heating up in
	C	Loose connection on Thermostat.		Make sure all wires and terminals on Thermostat are
water tank.
				tight.
	D	Hi-Limit Temperature Switch is defective		Replace the Hi-limit switch.
	E	Heater is burned out or defective.		Replace the Heater.