TROUBLESHOOTING PROCEDURE

WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before repairing or replacing any internal components of the unit. Before any attempt to replace a component be sure to check all electrical

TROUBLE

PROBABLE CAUSE

REMEDY

Light Display does not go on.

a) Dispensing unit unplugged

a) Reconnect dispensing unit

No power

b) No power from terminal block

b) Check the terminal block for loose wire

No water when Rinse Switch

a) Water supply off

a)Turn on water

is depressed

b) Clogged inlet screen (water valve)

b) Disconnect water line and clean inlet screen

 

 

 

No product when Dispense

a) No product in hopper

a) Add product if auger spring is moving

Button is depressed

b) Auger spring not working

b) Engage hopper to auger motor’s gear

 

 

Replace damaged coupling if needed

 

c) Inoperative auger motor

Check connections of motor, relay and/or

 

 

switch, if needed replace such component.

 

d) Hopper outlet clogged

d) Clean hopper and dry thoroughly

 

 

 

Water does not shut off

a) Leaking inlet water valve

a) Clean and check all fittings of water valve.

 

 

Replace water inlet valve

 

b) Malfunctioning Timer

b) Replace Timer (automatic units only)

 

c) Inoperative dispense switch

c) Check switch connections. Replace dispense switch

 

 

 

Drink too strong

a) Water flow too low

a) Adjust water flow (see To Adjust Water Flow Rate)

 

b) Product throw too high

b) Adjust product throw (see To Adjust Product Rate))

Drink too weak

a) No product in hopper

a) Add product

 

b) Product throw too low

b) Adjust product throw (see To Adjust Product Rate)

 

 

 

Water drips from mixing

a) Temperature too high

a) Adjust the thermostat accordingly

chamber

b) Leaking inlet water valve

b) Check fittings, if needed replace water valve

 

c) Too much water in tank’s

c) Remove tank top and clean holes in inner

 

 

 

Cold drink

a) No hot water

a) Allow tank to heat

 

b) Run out of hot water

b) Allow tank to heat after filling

 

c) Tank does not heat up

c) Check for loose wire on either thermostat

 

 

or heating element. Replace either or

 

 

 

Drink not whipped

a) No whipper blade

a) Replace whipper blade

 

b) Whipper blade stuck

b) Check blade alignment, if needed replace

 

 

blade and mixing chamber

 

c) Inoperative whipper motor

c) Replace whipper motor

 

 

 

Noise coming from mixing

Whipper blade not properly aligned

Check blade alignment, if needed replace blade and mix-

chamber

 

ing chamber

Light Display does not go on

Defective light bulb and/or ballast.

Check for loose wire or properly plugged light bulb.

 

 

 

Grinding noise coming from

Hopper not properly engaged

Check the mating between the auger motor’s gear and

unit

 

hopper’s coupling

Dispenser repeats cycle.

a) Malfunctioning Timer.

a) Replace Timer (automatic units only)

 

b) Malfunctioning Dispense Switch

 

 

8

 

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Cecilware WHIPPER MINI, ICAP-MINI, ICAP1-P specifications Troubleshooting Procedure, Trouble Probable Cause Remedy
Page 7 Page 9

ICAP-MINI, WHIPPER MINI, WHIPPER, ICAP1, ICAP1-P specifications

The Cecilware ICAP1-P and ICAP1 espresso machines are innovative coffee brewing equipment designed to meet the demands of both commercial and home environments. Known for their durability and efficiency, these machines are favored by coffee enthusiasts worldwide.

The ICAP1-P features a single group head system, which allows for precise brewing. With its powerful heating elements, the machine ensures that water is at the ideal temperature for extraction, enhancing the flavor of espresso shots. The ICAP1 also offers similar functionality but includes slightly different controls and specs catering to various user preferences. Both models are made from high-quality stainless steel, ensuring not only a sleek aesthetic but also longevity.

One of the most noteworthy features of the ICAP series is its user-friendly interface. The machines are equipped with easy-to-use pressure gauges, allowing operators to monitor the brewing process effectively. Additionally, these machines come with programmable shot timers, enabling users to achieve consistency with every cup.

The Whipper and Whipper Mini are versatile whipped cream dispensers that complement the espresso experience. The Whipper is known for its large capacity, making it perfect for busy cafes, while the Whipper Mini is ideal for smaller venues or home use. Both devices utilize advanced nitrous oxide technology to create and maintain the perfect whipped cream texture.

Whipper dispensers can maintain their whipped cream for extended periods, thanks to the sealed design that inhibits air exposure. The machines are made of durable, lightweight materials, allowing for easy handling and cleaning. The convenient one-handed operation makes serving quick and efficient, an essential aspect for fast-paced environments.

All these machines, including the ICAP-MINI variant, emphasize energy efficiency, a crucial factor for sustainable operations. The ICAP-MINI is a compact design that does not compromise on performance, making it suitable for locations with limited space. It still retains the same high-quality components seen in the larger models.

In conclusion, the Cecilware line, featuring models like the ICAP1-P, ICAP1, Whipper, Whipper Mini, and ICAP-MINI, stands out in the coffee equipment market for their reliability, user-friendly features, and advanced technology. These machines cater to a wide range of needs, from small coffee shops to high-volume establishments, ensuring that every cup of coffee is brewed to perfection.
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