Troubleshooting (continued)
Problem | Possible Cause | Prevention/Solution |
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Burner(s) will not light | PIEZO | •Replace ignitor. |
using ignitor. | ||
| •Rotary knob rotates without clicking. | •Replace knob. |
| •Sparking between ignitor and electrode. | •Inspect wire insulation and proper connection. Replace wires if |
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| insulation is broken. |
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Burner(s) will not | •See “GAS ISSUES:” on previous page. |
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match light. | •Match will not reach. | •Use |
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| •Improper method of | •See |
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Low flame, drop in gas | •Out of gas. | •Check for gas in LP cylinder. |
flow. | •Excess flow valve tripped. | •Turn off control and tank knobs, wait 30 seconds, turn tank knob on |
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| slowly, light grill. If flames are still low, turn off control and tank |
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| knobs and disconnect regulator. Reconnect regulator, turn tank knob |
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| on slowly, light grill. |
| •Vapor lock at coupling nut/LP cylinder | •Turn off control and tank knobs and disconnect regulator. Reconnect |
| connection. | regulator, turn on tank knob slowly, light grill. |
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Flames blow out. | •High or gusting winds. | •Turn front of grill to face wind or increase flame height. |
| •Low on LP gas. | •Refill LP cylinder. |
| •Excess flow valve tripped. | •Refer to “Sudden drop in gas flow” above. |
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•Grease buildup. | •Clean burners and inside of grill/firebox. | |
| •Excessive fat in meat. | •Trim fat from meat before grilling. |
| •Excessive cooking temperature. | •Adjust (lower) temperature accordingly. |
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Persistent grease fire. | •Grease trapped by food buildup around | •Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in position |
| burner system. | and let fire burn out. After grill cools, remove and clean all parts. |
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Flashback... | •Burner and/or burner tubes are blocked. | •Turn knobs to OFF. Clean burner and/or burner tubes. See burner |
(fire in burner tube(s)). |
| cleaning section of Use and Care. |
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Unable to fill LP | •Some dealers have older fill nozzles | •The worn nozzles don’t have enough “bite” to engage the valve. Try |
cylinder. | with worn threads. | a second LP dealer. |
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