EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.

Emergencies

Possible Cause

Prevention/Solution

 

 

 

Gas leaking from

•Damaged hose.

•Turn off gas at LP cylinder or at source on natural gas systems. Discontinue use of

cracked/cut/burned

 

product and replace valve/hose/regulator. Once valve/hose/regulator replaced

hose.

 

conduct complete leak check per manual.

 

 

Gas leaking from LP

•Mechanical failure due to rusting or

•Replace LP cylinder.

cylinder.

mishandling.

 

Gas leaking from LP

• Failure of cylinder valve from

•Turn off LP cylinder valve. Return LP cylinder to gas supplier.

cylinder valve.

mishandling or mechanical failure.

 

Gas leaking between

•Improper installation, connection not

•Turn off LP cylinder valve. Remove regulator from cylinder and

LP cylinder and

tight, and/or failure of rubber seal.

visually inspect rubber seal for damage. See LP Cylinder Leak Test

regulator connection.

 

and Connecting Regulator to the LP Cylinder.

Fire coming through

•Fire in burner tube section of burner due

•Turn off control knobs and LP cylinder valve. Leave lid open to

control panel.

to blockage.

allow flames to die down. After fire is out and grill is cold, remove

 

 

burner and inspect for spider nests or rust. See Natural Hazard

 

 

and Cleaning the Burner Assembly pages.

Grease fire or

•Too much grease buildup in burner area.

•Turn off control knobs and LP cylinder valve. Leave lid open to

continuous excessive

 

allow flames to die down. After cooling, clean food particles and

flames above cooking

 

excess grease from inside firebox area, grease cup, and other

surface.

 

surfaces.

 

 

 

Troubleshooting

 

 

 

 

 

Problem

Possible Cause

Prevention/Solution

Burner(s) will not light

GAS ISSUES:

 

•Trying to light wrong burner.

•See instructions on control panel and in Use and Care section.

using ignitor.

•Burner not engaged with control valve.

•Make sure valves are positioned inside of burner tubes.

Continued on next

•Obstruction in burner.

 

page.

•Ensure burner tubes are not obstructed with spider webs or other

 

 

matter. See cleaning section of Use and Care.

 

•No gas flow.

•Make sure LP cylinder is not empty. If LP cylinder is not empty,

 

 

refer to “Sudden drop in gas flow” in Troubleshooting section.

 

•Vapor lock at coupling nut to LP cylinder.

•Turn off knobs and disconnect coupling nut from LP cylinder.

 

 

Reconnect and retry.

 

•Coupling nut and LP cylinder valve not

•Turn the coupling nut approximately one-half to three-quarters

 

fully connected.

additional turn until solid stop. Tighten by hand only - do not use tools.

 

ELECTRICAL ISSUES:

 

 

•Electrode cracked or broken; “sparks at

•Replace electrode(s).

 

crack.”

 

 

•Electrode tip not in proper position.

Main Burners:

 

 

•Tip of electrode should be pointing toward gas port opening on

 

 

burner. The distance should be 1/8” to 1/4”. Adjust if necessary.

 

 

Sideburner (if featured):

 

 

•Tip of electrode should be pointing toward gas port opening on

 

 

burner. the distance should be 1/8” to 3/16”. Adjust if necessary.

 

•Wire and/or electrode covered with

•Clean wire and/or electrode with rubbing alcohol and clean swab.

 

cooking residue.

 

 

•Wires are loose or disconnected.

•Reconnect wires or replace electrode/wire assembly.

 

•Wires are shorting (sparking) between

•Replace ignitor wire/electrode assembly.

 

ignitor and electrode.

 

 

 

 

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Char-Broil 463720114 manual Troubleshooting, GAS Issues, Electrical Issues

463720114 specifications

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