Chauvet DMX-500 user manual General Troubleshooting

Models: DMX-500

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General Troubleshooting

Appendix

General Troubleshooting

 

 

 

Applies to

 

 

 

 

 

 

 

 

 

 

Fogge

 

Dimme

Symptom

Solution(s)

Light

rs &

Controlle

rs&

s

Snow

rs

Chaser

 

 

 

 

 

 

Auto shut off

Check fan thermal switch reset

9

 

 

 

 

 

 

 

 

 

Beam is very dim or not

Clean optical system or replace lamp

9

 

 

 

bright

Check 220/110v switch for proper setting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Breaker/Fuse keeps

Check total load placed on device

 

 

 

9

blowing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Chase is too slow

Check users manual for speed adjustment

9

 

9

9

 

 

 

 

 

 

Device has no power

Check for power on Mains.

9

 

9

9

 

Check device’s fuse. (internal and/or external)

 

 

 

 

 

 

 

 

 

 

 

 

Fixture is not

Check DMX Dip switch settings for correct addressing

 

 

 

 

responding

Check DMX cables

9

 

 

 

 

Check polarity switch settings

 

 

 

 

 

 

 

 

 

 

Fixture is on but there

Make sure you have the correct audio mode on the control

 

 

 

 

is no movement to the

switches. If audio provided via ¼” jack, make sure a live

9

 

9

9

audio

audio signal exists

 

 

Adjust sound sensitivity knob

 

 

 

 

 

 

 

 

 

 

Lamps cuts off

Possible bad lamp or fixture is overheating.

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sporadically

Lamp may be at end of its life.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Light will not come on

Some discharge lamps require a cooling off period before

 

 

 

 

after power failure

the electronics in the fixture can kick start it again, wait 5 to

9

 

 

 

 

10 minutes before powering up

 

 

 

 

 

 

 

 

 

 

Loss of signal

Use only DMX cables

 

 

 

 

 

Install terminator

9

9

9

9

 

Note: Keep DMX cables separated from power cables or

 

 

 

 

 

black lights.

 

 

 

 

 

 

 

 

 

 

Moves slow

Check 220/110v switch for proper setting

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No flash

Re-install bulb, may have shifted in shipping

9

 

 

 

 

 

 

 

 

 

No laser output

Bounce mirror motor may have shifted during shipping,

9

 

 

 

 

readjust

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No light output

Check slip ring & brushes for contact

 

 

 

 

 

Install bulb

9

 

 

 

 

Call service technician

 

 

 

 

 

 

 

 

 

 

Relay will not work

Check reset switch

 

 

 

9

 

Check cable connections

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote does not work

Make sure connector is firmly connected to device

9

9

 

 

 

 

 

 

 

 

Stand alone mode

All Chauvet lighting fixtures featuring stand-alone functions

 

 

 

 

 

do not require additional settings, simply power the fixture

9

 

 

 

 

and it will automatically enter into this mode

 

 

 

 

 

 

 

 

 

 

DMX-500 User Manual

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Revision: 10/11/2006 1:11 PM

Page 14
Image 14
Chauvet DMX-500 user manual General Troubleshooting