Chauvet Vue III Returns Procedure, Claims, Technical Specifications, inside the box, Light Source

Models: Vue III

1 17
Download 17 pages 15.82 Kb
Page 17
Image 17

Returns Procedure

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief description of the cause for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.

Note:

If you are given an RA #, please include the following information on a piece of paper

 

inside the box:

 

1)

Your name

 

2)

Your address

 

3)

Your phone number

 

4)

The RA #

 

5)

A brief description of the symptoms

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim for items such as missing component/part, damage not related to shipping, and concealed damage, must be made within seven (7) days of receiving merchandise.

Technical Specifications

WEIGHT & DIMENSIONS

 

Length

11 in (279 mm)

Width

10 in (254 mm)

Height

8.5 in (216 mm)

Weight

8 lbs (3.6 kg)

Light Source

 

Bulb

469 (280 red, 63 green, 126 blue) LED’s 100,000hrs

Beam angle

61°

POWER

 

Auto-switching power supply

100V – 240V 50/60Hz AC

Fuse

2A 250V

Power Consumption

41.2W Max

Inrush Power

23.2W

THERMAL

 

Maximum ambient temperature

95° F (35°C)

CONTROL & PROGRAMMING

 

Data input

locking 3-pin XLR male socket

Data output

locking 3-pin XLR female socket

Data pin configuration

pin 1 shield, pin 2 (-), pin 3 (+)

Protocols

DMX-512 USITT

DMX Channels

6

ORDERING INFORMATION

 

Vue™ III

VUE III

WARRANTY INFORMATION

 

Warranty

2-year limited warranty

Vue™ III User Manual

17

2007-05-10/15:08

Page 17
Image 17
Chauvet Vue III Returns Procedure, Claims, Technical Specifications, inside the box, Weight & Dimensions, Light Source