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The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The type of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.

We categorize Cisco TAC inquiries according to urgency:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration. There is little or no impact to your business operations.

Priority level 3 (P3)—Operational performance of the network is impaired, but most business operations remain functional. You and Cisco are willing to commit resources during normal business hours to restore service to satisfactory levels.

Priority level 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively impacted by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Priority level 1 (P1)—An existing network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

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Cisco MWR 1941-DC Guide to User Documents

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Cisco Systems 1941-DC configurationmanual Technical Assistance Center, Cisco TAC Website

1941-DC specifications

The Cisco Systems 1941-DC is a versatile and robust router designed for data center environments, manufactured by Cisco, a leader in networking technology. This router is part of the Cisco Integrated Services Router (ISR) series and is optimized for a wide range of applications including enterprise branch offices, data centers, and small to medium-sized enterprises.

One of the main features of the Cisco 1941-DC is its modularity. This allows users to customize the router according to their specific needs by adding various network modules and interfaces. The device supports a variety of technologies, including voice, security, video, and data applications, making it an all-in-one solution for diverse networking requirements.

In terms of performance, the Cisco 1941-DC is equipped with a powerful CPU and memory configuration, enabling it to handle high data throughput and support multiple concurrent sessions. This ensures that users can experience consistent and reliable performance, even during peak usage times. The router is also designed to support a wide range of connectivity options, including Ethernet, DSL, and serial interfaces, enhancing its flexibility in different deployment scenarios.

Security is a significant focus with the Cisco 1941-DC. It incorporates advanced security features such as firewalls, intrusion prevention systems, and various VPN technologies, providing robust protection against cyber threats. These security measures allow businesses to safely connect to their networks without compromising their data integrity.

Moreover, the Cisco 1941-DC supports Cisco's Intelligent WAN (IWAN) technology, which enables improved application performance and efficient bandwidth utilization. This technology allows organizations to prioritize critical business applications and optimize their network resources dynamically.

In addition, the router features integrated power over Ethernet (PoE) capabilities, making it suitable for powering IP phones and other devices directly from the router without the need for additional power supplies.

Overall, the Cisco 1941-DC stands out with its reliability, flexibility, and advanced security features, making it an excellent choice for organizations looking to enhance their networking capabilities in a data center environment. Its modular architecture, combined with support for a range of technologies, positions it as a future-proof solution that can adapt to evolving business needs.