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102 4021196 Rev C

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Main Cisco Model DPC3825 and EPC3825 8x4 DOCSIS 3.0 Wireless Residential Gateway User Guide In This Document IMPORTANT SAFETY INSTRUCTIONS Notice to Installers Notice lattention des installateurs de rseaux cbls Mitteilung fr CATV-Techniker Aviso a los instaladores de sistemas CATV IMPORTANT SAFETY INSTRUCTIONS Power Source Warning Ground the Product IMPORTANT SAFETY INSTRUCTIONS Protect the Product from Lightning Verify the Power Source from the On/Off Power Light Eliminate AC Mains Overloads Provide Ventilation and Select a Location Page United States FCC Compliance Consult the service provider or an experienced radio/television technician for help. Declaration of Conformity Canada EMI Regulation Dynamic Frequency Selection (DFS) Dual Band Frequencies Radiation Exposure Statements US Canada EU CE Compliance Radio: EN 300 328 EMC: EN 301 489-1 and EN 301 489-17 Safety: EN 60950 and EN 50385 National Restrictions France Italy Latvia Antennas Introduction Benefits and Features Page What's In the Carton? Front Panel Description Back Panel Description Page What Are the System Requirements for Internet Service? Minimum System Requirements for a PC Minimum System Requirements for Macintosh System Requirements for an Ethernet Connection How Do I Subscribe to High-Speed Internet Service? I Do Not Have a High-Speed Internet Access Account I Already Have an Existing High-Speed Internet Access Account Where Is the Best Location for My DOCSIS Residential Gateway? How Do I Mount the Modem on a Wall? (Optional) Before You Begin Location and Dimensions of the Wall-Mounting Slots Mounting the Residential Gateway on a Wall How Do I Connect My Gateway for Internet Service? Connecting and Installing Internet Devices Connecting the Residential Gateway for High-Speed Data Service To avoid personal injury, follow the installation instructions in the exact Wiring and connections must be properly insulated to prevent electrical Page How Do I Configure My DOCSIS Residential Gateway? Logging in to the Gateway for the First Time Page Setup > Quick Setup Page Page Setup > Lan Setup Connected Devices Summary page Pre-assigned DHCP IP Addresses page Setup > DDNS User Name Password Host Name Configure Wireless Settings Wireless > Basic Settings Page Page Page Wireless > Wireless Security Wireless Passphrase. To complete your wireless security setup, you should choose a Key 1-4. If you want to manually enter WEP keys, then complete the fields provided. Each TX Key. Choose a Transmit (TX) Key from 1 to 4. The TX key is the key that will be used to WPA-Personal WPA2-Personal WPA or WPA2-Personal Page Wireless > MAC Filter Block computers listed below from accessing the wireless network. Permit computers listed below access to the wireless network. Wireless > Advanced Settings Page Page Page Wireless > WDS Settings Wireless > QoS Enable Configure Security Security > Firewall Page Security > VPN Passthrough Security > VPN Page Page Auto (IKE) Manual Phase 1 - Operation Mode Local Identity Remote Identity Page Control Access to the Gateway Access Restrictions > IP Address Filtering Access Restrictions > MAC Address Filtering Page Access Restrictions > Basic Rules Page Page Access Restrictions > Time of Day Rules Access Restrictions > User Setup Page Access Restrictions > Local Log Configure Applications and Gaming Overview Applications & Gaming > Port Filtering Applications & Gaming > Port Range Forwarding Page Applications & Gaming > Port Range Triggering Applications & Gaming > DMZ Disable (factory default) Manage the Gateway Administration > Management Page Page Page Administration > Reporting View Log Administration > Diagnostics Administration > Backup & Restore Administration > Factory Defaults Restore Factory Defaults Monitor Gateway Status Status > Gateway Status > Local Network Page Status > Wireless 2.4 GHz 5 GHz 2.4 and 5 GHz Status > DOCSIS WAN Page Frequently Asked Questions Q. How Do I Configure TCP/IP Protocol? Q. How Do I Renew the IP Address on My PC? Page Common Troubleshooting Issues Tips for Improved Performance Check and Correct 96 4021196 Rev C Front Panel LED Status Indicator Functions 6 Front Panel LED Status Indicator Functions High Speed Data Registration Front Panel LED Status Indicators During Initial Power Up, Calibration, and Registration Initial Power Up, Calibration, and Registration (AC Power applied) Front Panel LED Status Indicator Functions 7 Step Normal Operations (AC Power applied) Off - When the wireless access point is disabled by the user Off - When no devices are connected to the USB ports Off - When no devices are connected to the Ethernet ports On - When a single device is connected to the Ethernet port and no data is being sent Special Conditions Notices Trademarks Publication Disclaimer Copyright Software and Firmware Use For Information If You Have Questions