About this Guide

Obtaining Technical Assistance

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If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:

http://www.cisco.com

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Cisco TAC inquiries are categorized according to the urgency of the issue:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

http://www.cisco.com/register/

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco 6500/7600 Series Manager User Guide

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6500/7600 specifications

Cisco Systems 6500/7600 series routers are pivotal in the landscape of networking, widely adopted by enterprises and service providers for their robust performance, scalability, and flexibility. As part of Cisco's core routing solutions, these series serve various applications ranging from distribution to edge and core networking.

The Cisco 6500 series, introduced in 1999, utilizes the modular architecture, allowing users to customize their setups according to specific needs. This series supports various interfaces ranging from Ethernet to ATM and SONET, making it versatile for different network configurations. Its ability to support a high throughput of up to 400 Gbps with the addition of advanced line cards makes it suitable for high-bandwidth applications and critical data centers.

Key features of the 6500 series include integrated security, extensive quality of service (QoS), and advanced routing protocols. The incorporation of Cisco’s Easy Virtual Network (EVN) technology enhances network segmentation and simplifies management. Moreover, the series supports comprehensive multicast capabilities, essential for applications like video conferencing and streaming.

Similarly, the Cisco 7600 series is designed for high-performance service provider environments. It also utilizes modular architecture and offers powerful features tailored for carrier-grade services. Supporting a wide range of services including IP, MPLS, and more, the 7600 series excels in handling large data volumes while maintaining low latency.

Both series leverage advanced technologies such as Cisco IOS software, which not only provides essential routing and switching capabilities but also includes features for network automation and programmability. This software supports various protocols, ensuring seamless integration across diverse technology environments.

In terms of management, Cisco provides extensive tools like Cisco Prime and Cisco DNA Center, which facilitate effective network management and monitoring. Enhanced support for automation, analytics, and AI-driven insights enables network operators to optimize performance and reliability.

Lastly, the Cisco 6500 and 7600 series routers are recognized for their high availability features, ensuring that networks remain operational and resilient against failures. Enhanced redundancy through hot-swappable components, along with redundant power supplies and fans, help safeguard against downtime, critical for mission-critical applications.

In summary, the Cisco 6500/7600 series routers stand out as highly adaptable, feature-rich solutions that cater to diverse networking needs, making them a mainstay in both enterprise and service provider networks. Their combination of scalability, flexibility, and robust technology reinforces Cisco's commitment to delivering reliable networking infrastructure.