QUICK REFERENCE
Cisco Unified IP Phones (SCCP) 7905G/7912G, 7906G/7911G, 7940G/7960G, 7941G/7961G for Cisco Unified Communications Manager Express 4.3
This quick reference card is intended for Cisco Unified IP phone users who are already familiar with their phones. For more detailed information on your phone and its features, see your user guide.
Note Because of differences in phone models and features, not all procedures and soft keys described here apply to all phones.
Using the Quick Reference
•Complete numbered items in sequence.
•When there are bulleted items, choose only one.
•Bolded terms identify soft keys you press.
Place a Call
•Lift the handset and dial the number.
•Dial the number and then lift the handset.
•Press the line button for your extension, dial the number, and then lift the handset.
•Press any available button, dial the number, and then lift the handset.
•Press New Call, dial the number, and then lift the handset.
•Press a speed dial button and then lift the handset.
•If you have selected a number from a directory, press Dial, and then lift the handset.
Answer a Call
•Lift handset.
•If you are using a headset, press Headset.
•To use the speakerphone, press Speaker or Answer.
End a Call
•Hang up.
•If you are using a headset, press Headset or EndCall.
•To end a speakerphone call, press Speaker or EndCall.
Redial a Number
•Lift handset, press Redial.
•To use the speakerphone, press Redial.
Hold a Call
Hold
•Press Hold.
Retrieve
•Press Resume.
•To retrieve multiple calls, use the Navigation button to select the call, then press Resume.
•To retrieve call on multiple lines, press the line button of the line you want to pick up.
Transfer a Call
1.Press Trnsfr.
2.Dial “transfer to” number.
3.Wait for answer and announce caller.
4.Press Trnsfr to transfer the call or press End Call to hang up.
5.Press Resume to reconnect to the first caller.
Transfer to Voice Mail
1.Press TrnsfVM.
2.Enter the recipient’s extension number and press TrnsfVM again
Place a Conference Call
1.During a call, press more and then Confrn to open a new line and put the first party on hold.
2.Place a call to another number.
3.When the call connects, press Confrn again to add the new party to the existing call with the first party.
To establish a conference call between two callers to a Cisco Unified IP phone, one active and the other on hold, press the Confrn soft key.
End a Conference Call
•Hang up the handset.
•Press EndCall.
1.Obtain a
2.Distribute the number to participants.
3.Obtain a dial tone, then press more > MeetMe.
4.Dial the
To end a
Ad Hoc Conference Call
Start a Conference Call
1.From a connected call, press Confrn. (You may need to press the more soft key to see Confrn.)
2.Enter the participant’s phone number.
3.Wait for the call to connect.
4.Press Confrn again to add the participant to your call.
5.Repeat to add additional participants.
Remove Participants
1.Highlight the participant’s name.
2.Press Remove. You can remove participants only if you initiated the conference.
3.To end your participation in a conference, hang up or press EndCall.
Live Record a Call
1.Press LiveRcd. This puts the other party
2.Press LiveRcd again to stop recording.
Join a
1.Highlight the
2.Press the more to navigate to cBarge and press cBarge.
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