Cisco Systems 7911 Directory Features, Call History Features, Press the Global Services button

Directory Features

Call History Features

Step 1) To view call histories, press the GLOBAL SERVICES button (right button next to the up/down SCROLL button).

Step 2) Use the SCROLL button to select the Directories option and then press the Select soft key. Step 3) Use the SCROLL button to select the desired call history option: Missed Calls, Received

Calls or Placed Calls.

Step 4) Press the Select soft key to display the desired call history.

Step 5) When you are finished, press the Exit soft key twice to exit the Directory Menu.

Notes: To speed dial an external missed call, received call, or placed call, you must edit the number and insert a 3 before the missed call or received call number.

For shared lines, missed calls show up on all phones that have the shared line occurrence.

Use the Clear soft key to clear all items in a Missed, Received or Placed category. Entries will also eventually be deleted as new items fill up the list. Individual Missed, Received or Placed calls entries on a telephone can not be deleted. They can only be deleted as a group.

Making Calls from a Corporate Directory

Voice-over IP phones also have a built-in Corporate Directory that allows customers to search for any user who also has Voice-over IP.

To find a name and phone number in the IP Phone Corporate Directory:

Step 1) Press the GLOBAL SERVICES button

Step 2) SCROLL down to the Directories option and press the Select soft key.

Step 3) SCROLL down to the Directory Services option and press the Select soft key. Step 4) Press the Select soft key to display the directory search options

Step 5) Use the scroll key to select the search option: First Name, Last Name or Number.

Step 6) Use the numbers corresponding to the letters on the dialing pad to enter a name or number to find it in the directory. It is not necessary to enter a complete query to conduct a search.

Step 7) Then press the Search soft key to display all names that begin with the letters you chose. Step 8) Press the Dial soft key to speed-dial a number from the Corporate Directory

Notes: For example: To spell Becky, press the 2 key twice for a B, press the 3 key twice for an E, press the 2 key three times for a C, etc.

Only IP Phone Users are listed in this directory.

Doing an unrefined search, the maximum entries that will be returned is two selections of 32 names. This is a protection to prevent network spikes while the Corporate Directory is being reviewed. Refine searches as needed.

12 – Quick Start Guide: Cisco 7911 IP Telephone UMR Information Technology