Cisco 7940/7960 User Guide
Call Forward Always
Enable a user to redirect all incoming calls to another phone number. Users have the option to activate and deactivate the service by using the soft keys, or by dialing a feature code.
Activate: Using the Soft Keys
1.Press the MENU soft key.
2.Enter the forwarding NUMBER with the KEYPAD.
3.Press the ACCEPT soft key.
Deactivate: Using the Soft Keys
1. Press CFWDALL soft key.
Activate: Using the Feature Code
1.GO OFF HOOK
2.Press *72
3.Follow the IVR instructions.
Deactivate: Using the Feature Code
1.GO OFF HOOK
2.Press *73
Call Forward Busy
Enable a user to redirect calls to another destination when the user’s line is busy.
Using the Feature
Activate: Using the Feature Code
1.GO OFF HOOK
2.Press *90
3.Follow the IVR instructions.
Deactivate: Using the Feature Code
1.GO OFF HOOK
2.Press *91
Call Forward No Answer
Enable a user to redirect calls to another destination when an incoming call is not answered within a specified number of rings. Normally, a call would be directed to a user’s voicemail.
Using the Feature
Activate: Using the Feature Code
1.GO OFF HOOK
Zayo Managed Services | Cisco 7940/60 User Guide | Page 6 of 12 |