Cisco 7940/7960 User Guide

Call Forward Always

Enable a user to redirect all incoming calls to another phone number. Users have the option to activate and deactivate the service by using the soft keys, or by dialing a feature code.

Activate: Using the Soft Keys

1.Press the MENU soft key.

2.Enter the forwarding NUMBER with the KEYPAD.

3.Press the ACCEPT soft key.

Deactivate: Using the Soft Keys

1. Press CFWDALL soft key.

Activate: Using the Feature Code

1.GO OFF HOOK

2.Press *72

3.Follow the IVR instructions.

Deactivate: Using the Feature Code

1.GO OFF HOOK

2.Press *73

Call Forward Busy

Enable a user to redirect calls to another destination when the user’s line is busy.

Using the Feature

Activate: Using the Feature Code

1.GO OFF HOOK

2.Press *90

3.Follow the IVR instructions.

Deactivate: Using the Feature Code

1.GO OFF HOOK

2.Press *91

Call Forward No Answer

Enable a user to redirect calls to another destination when an incoming call is not answered within a specified number of rings. Normally, a call would be directed to a user’s voicemail.

Using the Feature

Activate: Using the Feature Code

1.GO OFF HOOK

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Cisco 7940/60 User Guide

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Cisco Systems 7940/7960 manual Call Forward Always, Call Forward Busy, Call Forward No Answer