Cisco Systems 7940/7960 manual Call Park Retrieve, Directed Call Pickup

Cisco 7940/7960 User Guide

2.Press *92

3.Follow the IVR instructions.

Deactivate: Using the Feature Code

1.GO OFF HOOK

2.Press *93

Call Park

Enables a user to place a call on hold and allow a user to pick the call up at another phone.

Using the Feature

1.During an active call, press the HOLD soft key. This will place the caller on hold.

2.Press the NEWCALL soft key.

3.Press *68.

4.Follow the IVR instructions.

Call Park Retrieve

This feature enables a user to pickup a call that has been placed on hold using the Call Park feature.

Using the Feature

5.GO OFF HOOK

6.Press *88.

7.Follow the IVR instructions.

Call Pickup

This feature enables a user to pickup a call that is coming in on another user’s line. The other user’s line must be in the same ‘pickup group’ with the user activating the feature. Pickup groups are pre-configured by the System Administrator.

Using the Feature

1.GO OFF HOOK

2.Press *98.

Directed Call Pickup

This feature enables a user to pickup a call that is coming in on another user’s line without being specifically assigned to a common group. The other user’s line must also have the Directed Call Pickup feature assigned to it.

Using the Feature

1.GO OFF HOOK

2.Press *97 plus the extension that you wish to pickup.

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