Cisco Systems 7941 Conference Calls, Call History including Missed Calls, Voicemail, Callback

Conference Calls

-- During a call, press more (soft key) until you see Confrn (soft key). This places the call on hold and opens a new line.

-- Place a call to another party.

-- When the call connects, press Confrn (soft key) again to add this new person to the call. -- This can be repeated for up to 6 concurrent callers.

Tips:

-- To end, all but one party must hang up.

Viewing Participants in a Conference Call

-- Press ConfList (soft key) to display the list of conference participants. -- Press Update (soft key) to refresh the list of participants.

If you initiated the conference call and need to remove a participant, use the Scroll keys to highlight the name and press Remove (soft key).

Joining Calls

You can use the join feature to join parties in established calls into one conference call. When you are connected to one call and have the other on hold:

-- Use the Scroll keys to highlight the call on hold. -- Press Join (soft key).

The selected calls are joined into one conference call. You can then add further parties.

Call History including Missed Calls

-- Press Directories button.

-- Use the Scroll keys to highlight the desired call history option: Missed Calls, Received Calls, or Placed Calls. -- To speed dial a number, use the Scroll keys to highlight the desired number and press Dial (soft key).

Note: You might need to use the EditDial soft key to add digits to the front of the number. For example, if the call was from an outside, long-distance caller, you might need to add the digit "9" to the front of the number.

Voicemail

Retrieval: Press the button and follow the voice prompts, or login to http://voicemail.phone.cam.ac.uk/vm/

Change greetings message: Press the button and follow voice prompts.

Leave a message in another user’s mail box (no ringing): Dial 111+extension.

Set email delivery: via http://voicemail.phone.cam.ac.uk/vm/

Change PIN: Press the button and follow voice prompts or via http://voicemail.phone.cam.ac.uk/vm/

Delete messages: Press thebutton and follow voice prompts, or via http://voicemail.phone.cam.ac.uk/vm/ Forwarding to Voicemail is set to transfer while busy or after 6 rings by default. For immediate transfer press the

CFwdAll button followed by 113.

External telephone access to voicemail: Dial 01223 747474 (or 47474 internally)

Further help: http://voicemail.phone.cam.ac.uk/help.php

Callback

When there is no answer from another IP Phone or the extension is busy, the Callback feature can be used before the call is diverted:

-- Press Callback.

When the destination phone has been used again, indicating the user may be available to take calls, then a message will appear on the caller’s screen and will give the option to Dial (soft key) the caller again.

Volume and Ringer Sound

To adjust the ringer volume:

-- Press Volume - or + while the handset is in its cradle.

To adjust the Handset volume:

-- During a call, press Volume - or +. Press Save (soft key) to apply the new volume level to future calls.

Changing the Ringer Sound

-- Press the Menu button, select Settings and then User Preferences. -- Select Ring Type from the Settings menu.

-- Press Select (soft key).

-- To scroll through the list of ring types, press the Scroll keys. -- Press Play (soft key) to hear the selected ring type.

-- When you find the ring you want, press Select and then OK (soft keys). -- Press Save (soft key) to save your selection and exit the Settings menu.

Changing the LCD Contrast

To change the amount of contrast:

-- Press the Menu button, select Settings and then User Preferences. -- Select Contrast from the Settings menu.

-- Press the Up or Down soft keys to set the desired intensity of the display. -- Press OK (soft key) to accept your changes.

-- To save this contrast setting, press Save (soft key) and exit the Settings menu.

Parking a Call

-- During a call, press more (soft key). -- Press Park (soft key).

-- Make a note of the call park number shown on the display, then hang up. -- To retrieve the parked call, dial the call park number from any IP Phone.

Note: If the parked call is not retrieved within 30 seconds, the call will revert back to the original extension.

For more information and updates see http://www.phone.cam.ac.uk/

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