Cisco Systems 8389DVB installation manual Safety First, Serial Number and MAC Address, Back Panel

Notice for Installers

Contents

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS, continued

Welcome

About the Remote Control 1

Front Panel

Installation Manual

Cisco Digital Set-Top

Model 8389DVB Digital Video Recorder

REC – VOL + CH

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.

Note to System Installer
For this apparatus, the coaxial cable shield/screen shall be
grounded as close as practical to the point of entry of the cable
into the building. For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 820-93 and Article 820-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the coaxial cable shield.
		CAUTION: To reduce the risk of electric shock, do not
		remove cover (or back). No user-serviceable parts
		inside. Refer servicing to qualified service personnel.
			WARNING
		TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
		EXPOSE THIS UNIT TO RAIN OR MOISTURE.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of	This symbol is intended to alert you of the presence
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact	of important operating and maintenance (servicing)
	instructions in the literature accompanying this product.
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est	Ce symbole a pour but de vous avertir qu’une
donc dangereux d’être en contact avec toute pièce interne de	documentation importante sur le fonctionnement et
ce produit.	l’entretien accompagne ce produit.
			20080814_Installer820

IMPORTANT SAFETY INSTRUCTIONS	2
Welcome	4
Safety First	4
Serial Number and MAC Address	4
About the Remote Control	5
Front Panel	6
Back Panel	7
Connecting the Set-Top	8
Connecting to a TV	9
Watch TV	10
Setup Wizard	10
Set Parental Control PIN	11
Revert to Factory Settings	11
Navigator Bar	12
Color-Coded Options	12
Main Menu	13
TV Categories	14
DVR Functions	15
Understanding the Live TV Buffer and Recordings	15
Controlling Live TV and Recordings	16
Instant Recording	17
Recording Menu	18
Manual Recording	19
Recording Settings	19
Electronic Program Guide	20
Record from the Program Guide	20
View Blocked Channels	21
Set Blocking Options	21
Program Information	22
Options	22
Favorites List	23
Setting up Favorites Lists	23
Program Reminders	24
Displaying Picture-in-Picture (PIP)	25

1)Read these instructions.

2)Keep these instructions.

3)Heed all warnings.

4)Follow all instructions.

5)Do not use this apparatus near water.

6)Clean only with dry cloth.

7)Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8)Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9)Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10)Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11)Only use attachments/accessories specified by the manufacturer.

12)	Use only with the cart, stand, tripod,
	bracket, or table specified by the
	manufacturer, or sold with the
	apparatus. When a cart is used,
	use caution when moving the cart/apparatus
	combination to avoid injury from tip-over.

13)	Unplug this apparatus during lightning
	storms or when unused for long periods of
	time.
14)	Refer all servicing to qualified service
	personnel. Servicing is required when the
	apparatus has been damaged in any way,
	such as a power-supply cord or plug is
	damaged, liquid has been spilled or objects
	have fallen into the apparatus, the apparatus

Power Source Warning

A label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company.

The AC inlet on the unit must remain accessible and operable at all times.

Ground the Product

WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Grounding provides some protection against voltage surges and built-up static charges.

WARNING: Avoid electric shock and fire hazard! Do not locate an outside antenna system in the vicinity of overhead power lines or power circuits. Touching power lines or circuits might be fatal.

This product may contain a tuner capable of receiving off-the-air broadcasts.

Protect the Product from Lightning

In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

Verify the Power Source from the On/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source.

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets,

Handling Disposable Batteries

This product may contain disposable batteries. Heed the following warning and follow the Battery Safety and Battery Disposal instructions below.

WARNING: There is danger of explosion if the battery is mishandled or incorrectly replaced. Replace only with the same type of battery. Do not disassemble it or attempt to recharge it outside the system. Do not crush, puncture, dispose of in fire, short the external contacts, or expose to water or other liquids. Dispose of the battery in accordance with local regulations and instructions from your service provider.

Battery Safety

•Insert batteries correctly. There may be a risk of explosion if the batteries are incorrectly inserted.

•Do not attempt to recharge ‘disposable’ or ‘non- reusable’ batteries.

•Please follow instructions provided for charging ‘rechargeable’ batteries.

•Replace batteries with the same or equivalent type that we recommend.

•Do not expose batteries to excessive heat (such as sunlight or fire).

•Do not expose batteries to temperatures above 100°C (212°F).

Battery Disposal

•The batteries may contain substances that could be harmful to the environment.

•Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and local/national disposal and recycling regulations.

•The batteries may contain perchlorate, a known hazardous substance, so special handling and disposal of this product might be necessary. For more information about perchlorate and best management practices for perchlorate- containing substance, see www.dtsc.ca.gov/ hazardouswaste/perchlorate

•Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation.

•Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product.

•Do not block ventilation openings.

Protect from Exposure to Moisture and Foreign Objects

WARNING: Avoid electric shock and fire hazard! Do not expose this product to dripping or splashing liquids, rain, or moisture. Objects filled with liquids, such as vases, should not be placed on this apparatus.

WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this product.

WARNING: Avoid electric shock and fire hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result in electric shock or fire.

Service Warnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts.

Check Product Safety

Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition.

Enjoy crystal clear pictures and CD quality sound with your Cisco® 8389DVB Digital Video Recorder. Best of all, you can watch what you want to watch when you want to watch it at the press of a button. It’s all described in this user guide. Go through it right away to learn about each feature and to help you enjoy your experience to the fullest.

Safety First

Before using the set-top, read the Important Safety Instructions section of this guide.

Serial Number and MAC Address

Your service provider may ask for the serial number or the MAC address of the set-top if your system requires troubleshooting in the future.

Look for the serial number and the MAC address on the bottom of the set-top.

Write the serial number here: _____________________________________

Write the MAC address here: _____________________________________

1.	Set-top mode control									2
2.	TV mode control		STB		TV				POWER	3
3.	Power On and Off
										4
4.	Access DVR recordings	28
5.	Watch live TV								LIVE	5
		27		My DVR						6
6.	Pause recording
		26								7
7.	Fast-forward recording	25								8
8.	Set a recording								REC	9
		24
			GUIDE						INFO	10
9.	Access the Main Menu
		23	EXIT						BACK	11
10.	Obtain program information	22								12
11.	Go to last channel or previous		Page						Page
	menu item				OK					13
12.	Page through the program guide
13.	Scroll through menu items									14
14.	Access color-coded screen
										15
	options
15.	Access ON DEMAND	21	VOL	ON DEMAND					CH	16
	features
16.	Scroll through channels	20								17
17.	Select Favorite channels		MUTE						FAV
18.	Access specific channels		1 ,.;@		2ABC				3 DEF
19.	Access Picture-in-Picture (PIP)		4 GHI		5 JKL				6MNO
	features									18
20.	Mute volume		7PQRS		8 TUV				9WXYZ
21.	Adjust volume				0
22.	Page through the program guide
23.	Exits the guide and menus				r	P		i
				Pictu	e
			ON/OFF		-in	-	cture			19
									SWAP

REC– VOL +CH

	1	2	3 4	5	6	7	8	9	10	11
										T14776
1	USB Port		Reserved for future use
2	Smart Card Slot		Reserved for future use
3	Arrows		Indicates an active cable modem link
4	Envelope		Indicates a message
5	Display		Displays the selected channel number and time of
			day
6	IR Sensor		Receives the infrared signal from the remote
			control. The sensor is behind the front panel
7	®		Illuminates to indicate a recording in progress
8	Record		Press to enable an instant recording.
			Note: ® illuminates to indicate a recording in
			progress
9	Vol-, Vol+		Adjusts volume
10	CH-, CH+		Scrolls through channels
11	Power		Turns the set-top on and off

On Demand	26
Ordering VOD Services	27
Troubleshooting	28
No Picture	28
No Color	28
No Sound	28

has been exposed to rain or moisture, does

not operate normally, or has been dropped.

extension cords, or integral convenience receptacles. For products that require battery power or other power sources to operate them, refer to the operating instructions for those products.

Provide Ventilation and	Protect the Product When Moving It
Select a Location
	Always disconnect the power source when moving
• Remove all packaging material before applying
	the apparatus or connecting or disconnecting cables.
power to the product.	20090915_Cable_Safety
• Do not place this apparatus on a bed, sofa, rug,
or similar surface.
• Do not place this apparatus on an unstable
surface.

24	Access the guide	PIP+	PIP-
25.	Rewind recording
26.	Play recording
27.	Stop recording playback		T14779
28.	Instant Replay (go back 7 seconds)

ii

1

2

3

4

5

6

Back Panel

CAUTION	VIDEO
	OUT	L	L
0011E611A756

SABKJNXPJ	N0023447426
	R	R

0011E611A756

MULTI TV

Y

Pb/Cb

Pr/Cr

S-VIDEO

AUDIO

OPTICAL

TEST

180-240V~

CATV CONVERTER

50-60Hz

RF IN

ETHERNET

OUT

OUT

AUDIO OUT

40W 0.5A

T14777

1

2

3

4

5

6

7

8

9

10

11

12

1	RF In	Connects to the RF cable that delivers the signal
		from your service provider
2	Multi TV	Reserved for future use
3	Ethernet	Connects to Ethernet-equipped device
4	HDMI	Connects to HDMITM input of TV
5	Y Pb Pr	Connects to component video input of TV
6	Video Out	Connects to composite video input of TV
7	S-Video Out	Connects to S-video input of TV

8Audio Out (L/R) Connects to left/right audio inputs of TV or other device

9Audio Out (L/R) Connects to left/right audio inputs of TV or other device

10Optical Audio Out Connects to optical audio input of a TV or other device

11	AC In	Connects to a power receptacle
12	On/Off Switch	Turns set-top on and off

7

Connecting the Set-Top

To connect your set-top to your entertainment devices, complete these steps.

1	Connect your TV to the set-top. (See connection diagram.)
2	Plug the set-top and the TV into a power source that is not
	controlled by a wall switch.
3	Do not turn on the set-top or TV yet.
4	Wait for the power LED to illuminate. It may take several
	minutes for the set-top to receive the latest software,
	programming, and service information.
5	Press POWER on the remote control.

	The first time you turn on the set-top, the Setup Wizard
6	will start. Read and follow the directions on the screen to
	get your set-top ready for use.

8

Connecting to a TV

WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top.

Back of 8389DVB

		CAUTION					VIDEO
							OUT	L	L
								R	R	180-240V~
RF IN	CATV CONVERTER		MULTI TV	Y	Pb/Cb	Pr/Cr	S-VIDEO	AUDIO	OPTICAL TEST	50-60Hz
			ETHERNET				OUT	OUT	AUDIO OUT	40W 0.5A

Cable

Input

Back of HDTV

		AUDIO			AUDIO IN			HDMI
		CENTER			DVI/HDCP			IN
		CHANNEL IN			R	L
S-VIDEO
		ON	OFF
								ANT (75 )
	Y		VIDEO		Y
VIDEO
	PB	L		L/	PB		L	ANT-1
L/				MONO
MONO
AUDIO	PR	AUDIO		R	PR	AUDIO		OUT	To Power
R
									Receptacle
	HD 1	R			HD 2		R	ANT-2
IN	IN		OUT		IN				T14778

9

Watch TV

When you turn on the set-top, you will see a screen with the service provider logo until the set-top has downloaded the latest programming information.

Setup Wizard

The first time you turn on the set-top, you will see the Setup Wizard window. In the Setup Wizard you can select the language and screen settings for your set-top. Read and follow the directions on each screen of the Setup Wizard.

If you want to change any of the settings at a later time, you can access the Setup Wizard by choosing Revert to Factory Settings within the Settings option on the Main Menu. Doing so will erase all of your setup choices and display the Setup Wizard again.

10

Set Parental Control

PIN

To set the Parental Control PIN, press the Menu key on the remote control, then scroll down to Settings and press the OK key. Then scroll down to Parental Control PIN and press the OK key.

The first time you select this option, you must enter the Default PIN number (4321). The next time you access this option, you can enter a new PIN number that is more meaningful to you. Remember the PIN you choose because you will use it to block and unblock TV programs or channels for viewing. Press the number keys on the remote control to enter your PIN number, and then press the OK key on the remote control.

Revert to Factory Settings

All of your setup choices will be erased if you choose the Revert to Factory Settings option.

11

Navigator Bar

The Navigator Bar displays information about current and future programs.

To access the Navigator Bar, press the INFO key on the remote control.

						Picture in
						Picture (PIP)
						PIP Channel
						Name and
	Selected					Number
	Favorite Current Time, Day					Current
			and Date
						Program
						Status Bar
						Recording
						in Progress
Selected
		Block a	Display	Display	Cancel
Channel
		Program	Channel	Lists of	Recording
Branded
			Options	Favorite
Logo
	Display			Channels
	Program
	Information					T14780
Color-Coded Options
The selection options at the bottom of
the Navigator Bar (and on several other
screens) are color-coded to match these
four keys on your remote control. To access						T14557
your selection, press the color-coded key on

the remote control.

Note: When the Navigation Bar is not displayed, you can use the Red color-coded key to zoom (1x, 2x, 4x) the video on your TV.

12

Main Menu

The Main Menu provides a menu of your favorite interactive services and popular channels. To access the Main Menu press the HOME button on your remote control.

Guide: Displays the Program Guide, with all available channels and scheduled programs.

TV: Programs are sorted by categories, as determined by your service provider.

Recording: Access recordings stored on the hard drive, view and modify future recordings and set manual recordings.

On Demand: Displays Games, Services, PPV, and Video On Demand (if offered by your service provider).

Messages: View messages and check what important announcements your service provider has for you.

Favorites: View and navigate through your lists of Favorites, making your experience more efficient and faster. This option also allows you to create your own lists.

Radio: Displays a list of audio channels.

Settings: Change various settings, such as languages, parental control options, and navigator type. Also allows you to revert to the factory settings for your set-top.

After you select an option, you can press Back to return to the Main Menu. Press Exit to leave the Main Menu.

13

TV Categories

When you select TV in the Main Menu, you can choose the category of program that you want to watch.

Select the desired category and press OK on the remote control to see channels in the selected category. You can still watch the selected channel on the video window inside the Categories screen.

14

DVR Functions

Understanding the Live TV Buffer and Recordings

The Live TV Buffer allows you to control live TV and DVR recording while you are watching live TV. This DVR buffer stores 60 minutes of content from the channel you are watching.

Live Point

of Recording

“Play”	Indicates your
Status Bar	current position	T14781

We will use two examples to show how the Live TV Buffer works. For both examples, we will assume that a football match on a sports channel starts at 3:00 PM and ends at 4:30 PM.

Example 1: You tune to the sports channel at 2:45 PM (15 minutes before the football match starts). You decide to start recording the football match between 3:00 PM and 3:45 PM, so you press the RECORD button on your remote and then you select the option to record until the end of the program.

Thanks to the Live TV Buffer, vou will record the entire football match to your DVR because the Live TV buffer contains the program from the time it started at 3:00 PM.

Example 2: You tune to the sports channel at 3:05 PM and decide to start recording some time after 3:05 PM and before 4:05 PM. In this case, you will not record the first 5 minutes of the football match because you did not turn to the channel earlier.

Notes:

1.Schedule DVR recordings or use the Manual recording option to make sure that you record your favorite events.

2.The time that you start a recording is vital; it is not the 1 hour buffer that completely gets recorded. Two things matter most when recording a program to your DVR: the program time and the time at which you start a recording.

3.You can record two programs at the same time or you can record a program while watching another one.

Controlling Live TV and Recordings

1.Press the PAUSE button to pause live TV or a recording.

2.Press the PLAY button to resume playing live TV or a recording.

3.Press the REWIND or FAST FORWARD buttons continually for different speed options.

4.Press the LIVE button to catch up to live TV.

5.Press the PAUSE button and then press the FORWARD or REWIND keys to activate slow motion while watching live TV. To resume normal play, press the PLAY button again.

6.Press the INSTANT REPLAY button to see the last 7 seconds of live TV or recording.

Access DVR

Recordings

Instant Replay		Watch
(go back 7 seconds)	LIVE	Live TV
Stop Recording	My DVR	Pause
Play Back		Recording
Rewind		Instant
Recording	REC	Recording
	Play Recording
	Fast Forward Recording	T14556

Instant Recording

To perform an Instant Recording, press RECORD on the remote control, navigate to the selection and press OK.

Moves back through a recorded program you are watching one line increment at a time

Moves forward through a recorded program you are watching one line increment at a time

T14558

Recording Menu

The Recording Menu provides a menu of recording options for using and configuring DVR features. To access the Recording Menu press the HOME button on your remote control and navigate to the Recording Menu.

Recorded Library — Displays a list of programs stored on your DVR.

Scheduled List — Displays a list of programs scheduled to record.

Manual Recording — Allows you to manually set recordings by channel, date, and time.

Settings — Allows you to set how you want your programs to be displayed in the Scheduled List and the Recorded Library.

You can access the Recorded Library directly by pressing the My DVR button on the remote control.

Access DVR

Recordings

LIVE

My DVR

REC

T14005

You can record approximately 175 hours of standard-definition (SD) programming or approximately 75 hours of high-definition (HD) programming.

Manual Recording

1.Access the Recording Menu screen from the Main Menu.

2.Select Manual Recording from the Recording Menu screen.

3.Use the arrow keys to find a channel you want to record and to set the time to record it.

4.Press OK to save and exit when you have made all your selections.

Recording Settings

The Recording Settings window enables you to set how to sort your programs in the Recording List and Scheduled List. You can sort the programs by channel, date, and time.

Electronic Program Guide

The Electronic Program Guide (EPG) displays channel program schedules for the current and future days.

Use the arrow keys and the OK key on the remote control to scroll through the guide and select the program you want to view.

Use the color-coded keys on the remote control to switch

to a different Favorites list, see program schedules for the previous or next day, or set or remove reminder timers.

Record From the Program

Guide

1.Press the GUIDE button.

2.Press the arrow buttons to select a program, and then press the RECORD button.

3.Choose your recording options and then press OK.

4.Review the recording you just set in the Scheduled

List, press the HOME key to go to the Recording Menu, and then navigate to the Scheduled List.

View Blocked Channels

You will see the Channel Blocked window when you tune to a program that is blocked by Parental Control Rating. To unblock the program, press the Red key on the remote control, and then enter your four-digit Parental Control PIN in the PIN Entry window.

Set Blocking Options

From the Navigator Bar, press

the Red key to show the option to block.

The following options are available:

•Press the Red key to block the selected channel

•Press the Green key to block one or a list of channels

•Press the Yellow key to block one or a list of categories

•Press the Blue key to block a time slot

When tuned to a blocked channel, press the Red key and enter your PIN to unblock the program.

Program Information

To access program information, press the INFO key on the remote to bring up the navigation banner. Press the INFO key again.

The Info window displays detailed information about the program. Press the EXIT key to return to the navigation banner.

Press the arrow keys to scroll to information about other programs.

Options

To access the Options window, press the INFO key on the remote control, and then press the color-coded key on the remote control for the channel options.

The Options window displays selectable audio and video settings for the current channel.

15

16

17

18

19 20 21 22

Favorites List

To view a different Favorites list in the EPG, press EPG, then press the Red key. When you press the Red key, the favorite name becomes highlighted and you can navigate left and right to change the favorites list. The box at the top of the grid shows the current Favorites list.

Use the left and right arrow keys to select a different Favorites list, and then press

OK.

Setting Up Favorites Lists

To set up or change a Favorites list in the Main Menu, use the arrow keys to scroll down to Favorites and click OK. Any Favorites list that you create will be marked with a blue star. These are the only lists you can change.

Press the Green key to create a list. Use the arrow keys to enter a name for the list. Use the up and down arrows to change characters, and use the right arrow key to add new characters. Press OK when you finish entering the name.

The list of available channels appears on the right-hand side of the screen. Use the up and down arrows to select the channels you want to add, and press the Green key to add them to the list of favorite channels on the left.

To delete channels from this list, press the left arrow key to highlight the contents of the list. Select the channel you want to delete, and press the Red key to delete it.

When you finish, press OK to save the list, or Back to cancel.

Program Reminders

You can set a timer to remind you that a specific program is about to begin. You can set or remove program timers from the EPG or Nav Banner by pressing the blue key on the remote control.

When it is time for the event to start, a message appears on the screen 30 seconds before the start of the event.

You have the option to tune to the channel or to cancel the timer.

The event will start if you do not press OK on the remote control within 30 seconds.

Displaying Picture-In-Picture (PIP)

1.Press the PIP ON/OFF button to display or hide the PIP screen.

2.Press the PIP + or PIP – buttons to change the PIP screen channel.

3.Press the PIP SWAP button to swap the TV program in the PIP screen with the program in the Main screen.

4.While the PIP screen is active, press the INFO button to display the Main screen channel banner.

Note: Based on the channel you select, PIP may not be available.

Displays		Swaps Program
		in PIP Screen
or Hides		with Program
PIP Screen		in Main Screen
	Pictu re-in-Pci ture
ON/OFF		SWAP
	PIP+	PIP-

Changes PIP Screen Channel

T13977

On Demand

From the main menu, you can access On Demand services such as Games, Services (News, Weather, Horoscopes, etc.), and Video On Demand (VOD), if your Service Provider offers them.

Ordering VOD Services

You can order Video On Demand services from the VOD application.

To load the VOD application:

1.Navigate to, and highlight, the VOD icon.

2.Press the OK key on the remote control to load the VOD application.

Note: You may see a “Please Wait” message while the application is loading.

After the application loads, you can browse programs to preview or purchase, review selections you have already purchased, and search for programs to view. You can also modify various VOD settings such as applying parental control levels to VOD programs.

To purchase and view a VOD program:

1.Select a category under Browse For Programs by highlighting the category and pressing the OK key on the remote control.

2.Select the program by highlighting it and pressing the OK key on the remote control.

3.Use the color-coded keys on the remote control to purchase or preview the program. To purchase the program, you will need to enter your VOD PIN.

4.Use the Play, Rewind, Fast-Forward, Pause, and Stop keys on the remote control while viewing the program.

Note: You will be able to view the program for the duration of the rental period. After viewing the program, you can review active VOD programs in your rental library by accessing the My Rentals section of the VOD application.

Troubleshooting

If the set-top does not perform as expected, the following tips may help. If you need further assistance, contact your service provider.

No Picture

•Plug the TV and set-top into an electrical outlet that is not controlled by a wall switch.

•Verify that all cables are properly connected.

•Verify that the Power to the TV is turned on.

•Verify that the TV is set to the proper input channel.

No Color

•Verify that the current TV program is broadcast in color.

•Adjust the TV color controls.

•Verify that all audio and coaxial cables are properly connected.

No Sound

•Verify that the TV and set-top are properly connected to an electrical outlet.

•Verify that all cables are properly connected.

•Verify that the TV is set to the proper input channel.

•Verify that the volume is turned on.

Open Source GNU GPL Statement

Cisco 8389DVB set-top contain(s), in part, certain free/open source software (“Free Software”) under licenses which generally make the source code available for free copy, modification, and redistribution. Examples

of such licenses include all the licenses sponsored by the Free Software Foundation (e.g. GNU General Public License (GPL), GNU Lesser General Public License (LGPL), Berkeley Software Distribution (BSD), the MIT licenses and different versions of the Mozilla and Apache licenses). To find additional information regarding the Free Software, including a copy of the applicable license and related information, please go to: (i) for North America http://www.cisco.com/web/consumer/support/open_source. html, or (ii) for outside North America http://www.cisco.com/web/ consumer/support/open_source.html#~international. Once at the site, search for the product listing and click on the related items identified. If you have any questions or problems accessing any of the links, please contact: spvtg-external-opensource-requests@cisco.com.

Cisco Systems, Inc.	678.277.1000
5030 Sugarloaf Parkway, Box 465447
Lawrenceville, GA 30042	www.cisco.com

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries.A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks.

DVB is a registered trademark of the DVB Project.

HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

Other third party trademarks mentioned are the property of their respective owners.

The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1007R) © 2010 Cisco and/or its affiliates. All rights reserved.

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