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Cisco Systems EPC3825, DPC3825, 4034441, 4034138 important safety instructions Introduction

Models: 4034138 EPC3825 4034441 DPC3825

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Introduction

Color-coded interface ports and corresponding cables simplify installation and setup

DOCSIS-5 compliant LED labeling and behavior provides a user and technician friendly method to check operational status and act as a troubleshooting tool

Allows automatic software upgrades by your service provider

4021196 Rev B

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Cisco Systems EPC3825, DPC3825, 4034441, 4034138 important safety instructions Introduction

Contents

This Document Important Safety InstructionsImportant Safety Instructions Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerGround the Product Power Source WarningProtect the Product from Lightning Verify the Power Source from the On/Off Power LightProtect the Product When Moving It Check Product SafetyDeclaration of Conformity United States FCC ComplianceCanada EMI Regulation Radiation Exposure Statements Dynamic Frequency Selection DFS Dual Band FrequenciesCanada AustraliaCE Compliance France Italy National RestrictionsLatvia AntennasIntroduction Benefits and FeaturesIntroduction Whats In the Carton? Front Panel Description Back Panel Description Back Panel Description Minimum System Requirements for a PC What Are the System Requirements for Internet Service?Minimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionDo Not Have a High-Speed Internet Access Account How Do I Subscribe to High-Speed Internet Service?Already Have an Existing High-Speed Internet Access Account Rev B Before You Begin How Do I Mount the Modem on a Wall? OptionalLocation and Dimensions of the Wall-Mounting Slots Mounting the Residential Gateway on a Wall Connecting and Installing Internet Devices How Do I Connect My Gateway for Internet Service?To connect devices How Do I Connect My Gateway for Internet Service? Logging in to the Gateway for the First Time How Do I Configure My Docsis Residential Gateway?How Do I Configure My Docsis Residential Gateway? Setup Quick Setup Configuring Quick Settings Wlan Configuring Your Network Settings Setup Lan SetupLAN  Connected Devices Summary Dhcp Pre-assigned Dhcp IP Addresses Starting IP AddressSetup Ddns Ddns Disabling Ddns Factory Default SettingsWireless Basic Settings Configure Wireless SettingsWi-Fi Protected Setup WPS Wi-Fi Protected Setup Configuration Section Field Description Basic SettingsWPS Push Button Setup Option WPS Setup Using the Gateway PIN Option Wireless Configuration Section Field Description Basic Settings Wireless NetworkNetwork Mode Only, B/G Mixed, B/G/N Mixed factory defaultSection Field Description Wireless Network Name Ssid Wireless Wireless SecurityBssid Broadcast SsidSection Field Description Wireless Wireless Security Mode Wireless Security Page DescriptionWEP Field DescriptionsSecurity for Personal Networks WPA or WPA2 Personal Modes WPAWPA-Personal WPA2-PersonalConfigure Wireless Settings Wireless MAC Filter Page Description Wireless MAC FilterSection Field Description Access Access Restriction Wireless Advanced SettingsMAC Address Filter List Wireless Advanced Settings Page Description Beacon Interval CTS Protection ModeFragmentation Threshold Section Field Description Dtim IntervalRTS Threshold Wireless WDS Settings Page Description Wireless WDS SettingsWDS Wireless QoS Page Description Wireless QoSDisable Section Field Description No ACK EnableSecurity Firewall Configure SecuritySection Field Description Firewall SPI Firewall Protection Block Pop-Up Windows Section Field Description Filters Filter ProxyBlock Web Page Cookies Block Java and ActiveX ScriptsSecurity VPN Passthrough Disable Pptp PassthroughVPN IPSec PassthroughSecurity VPN Security VPN Tunnel Page Description Fqdn Section Field Description RemoteKey Management Key Exchange Method Auto IKE Section Field Description KeyManual Phase 1 Operation Mode Advanced SettingsSection Field Description Status Connected or DisconnectedView Log Access Restrictions IP Address Filtering Control Access to the GatewayAccess Restrictions MAC Address Filtering Function Keys Access Restrictions Basic Rules Add Rule Parental Control check box and click ApplyRemove Rule Keyword ListSection Field Description Override the Password Password Block Access to WebsitesRe-Enter Password Access DurationAccess Restrictions Time of Day Rules Page Description Access Restrictions Time of Day RulesAccess Restrictions User Setup Access Restrictions User Setup Page Description Section Field Description Inactivity Time Access Restrictions Local LogOverview Configure Applications and GamingApplications & Gaming Port Filtering Applications and Gaming Port Filtering Page DescriptionApplications & Gaming Port Range Forwarding  UDP  Both EnableSection Field Description Port Filtering Start Port End PortSection Field Description Port Range Forwarding Start Applications and Gaming Port Range Forward Page DescriptionEnd IP AddressForwarded Range Start Port Applications & Gaming Port Range TriggeringSection Field Description End Port Applications & Gaming DMZDMZ Applications and Gaming DMZ Page DescriptionDMZ Hosting Select the desired optionAdministration Management Page Description Administration ManagementManage the Gateway Rev B MTU Management Port Field Description Remote Access Remote ManagementUPnP IgmpSection Field Description Reporting Mail Alerts Administration ReportingSmtp Mail Server Mail Address for Alert LogsView Log Administration Diagnostics Administration Backup & Restore Restore Factory Defaults Administration Factory DefaultsStatus Gateway Monitor Gateway StatusMAC Address CM MAC Address Current TimeSection Field Description Internet Connection IP Address Status Local NetworkDNS1-3 WinsEnd IP Address Section Field Description IP AddressStatus Wireless Network Name Ssid Status Wireless Page DescriptionWide Channel SecurityDocsis WAN Page Description Status Docsis WANDisplays the boot revision code version Bootloader RevisionSection Field Description MAC Address CM MAC Address Current Software RevisionHow Do I Configure TCP/IP Protocol? Frequently Asked QuestionsHow Do I Renew the IP Address on My PC? Renewing the IP Address on Windows NT, 2000, or XP Systems How do I arrange for installation?What if I dont subscribe to cable TV? Dont understand the front panel status indicators Common Troubleshooting IssuesHow does the residential gateway connect to my computer? Can I watch TV and surf the Internet at the same time?Check and Correct Tips for Improved PerformanceStep Front Panel LED Status Indicator FunctionsFront Panel Indicator Data Network Registration Complete Front Panel LED Status Indicators During Normal Conditions Normal Operations AC Power appliedSpecial Conditions Front Panel LED Status Indicators During Special ConditionsDisclaimer TrademarksDocumentation Copyright Notice Software and Firmware Use For Information Customer ServiceIf You Have Questions Region Assistance Centers Telephone and Fax NumbersRev B 103