IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.

United States FCC Compliance

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate

Quick Reference Guide

Note to System Installer

For this apparatus, the coaxial cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building.For products sold in the US and Canada, this reminder is provided to call the system installer's attention to Article 820-93 and Article 820-100 of the NEC (or Canadian Electrical Code Part 1), which provides guidelines for proper grounding of the coaxial cable shield.

This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock.Therefore, it is dangerous to make any kind of contact with any inside part of this product.

Ce symbole a pour but d’alerter toute personne qu’un contact avec une pièce interne de ce produit, sous tension et non isolée, pourrait être suffisant pour provoquer un choc électrique. Il est donc dangereux d’être en contact avec toute pièce interne de ce produit.

CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.

WARNING

TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT

EXPOSE THIS UNIT TO RAIN OR MOISTURE.

This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product.

Ce symbole a pour but de vous avertir qu’une documentation importante sur le fonctionnement et l’entretien accompagne ce produit.

radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the service provider or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the user’s authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device. The phone numbers listed are for FCC-related questions only and not intended for questions regarding the connection or operation for this device. Please contact your service provider for any questions you may have regarding the operation or installation of this device.

Cisco Model DPQ2160 DOCSIS 2.0 Cable Modem

Introduction

What’s In the Carton?

Welcome to the exciting world of high-speed Internet access. Your new Cisco®

When you receive your cable modem, you should check the equipment

Model DPQ2160 DOCSIS® 2.0 Cable Modem offers high-end performance and

and accessories to verify that each item is in the carton and that each item is

unsurpassed reliability. With your new DPQ2160, your Internet enjoyment and

undamaged. The carton contains the following items:

business productivity will surely soar.

 

1)Read these instructions.

2)Keep these instructions.

3)Heed all warnings.

4)Follow all instructions.

5)Do not use this apparatus near water.

6)Clean only with dry cloth.

7)Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8)Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9)Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10)Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11)Only use attachments/accessories specified by the manufacturer.

12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.

When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13)Unplug this apparatus during lightning storms or when unused for long periods of time.

14)Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Power Source Warning

A label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company.

The AC inlet on the unit must remain accessible and operable at all times.

20080814_Installer820

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets, extension cords, or integral convenience receptacles. For products that require battery power or other power sources to operate them, refer to the operating instructions for those products.

Provide Ventilation and Select a Location

Remove all packaging material before applying power to the product.

Do not place this apparatus on a bed, sofa, rug, or similar surface.

Do not place this apparatus on an unstable surface.

Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation.

Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product.

Do not block ventilation openings.

Protect from Exposure to Moisture and Foreign Objects

WARNING: Avoid electric shock and fire hazard! Do not expose this product to dripping or splashing liquids, rain, or moisture. Objects filled with liquids, such as vases, should not be placed on this apparatus.

WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this product.

WARNING: Avoid electric shock and fire hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result in electric shock or fire.

Declaration of Conformity

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1) the device may not cause harmful interference, and 2) the device must accept any interference received, including interference that may cause undesired operation.

Cisco Model DPQ2160 DOCSIS 2.0 Cable Modem

Model: DPQ2160

Manufactured by:

Cisco Systems, Inc.

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone: 678 277-1120

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.

20081121 FCC Standard

Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in this guide. We reserve the right to change this guide at any time without notice.

Documentation Copyright Notice

Information in this document is subject to change without notice. No part of this document may be reproduced in any form without the express written permission of Cisco Systems, Inc.

Software and Firmware Use

The software described in this document is protected by copyright law and furnished to you under a license agreement. You may only use or copy this software in accordance with the terms of your license agreement.

The firmware in this equipment is protected by copyright law. You may only use the firmware in the equipment in which it is provided. Any reproduction or distribution of this firmware, or any portion of it, without our express written consent is prohibited.

One Cisco Model DPQ2160

One AC

One Ethernet

DOCSIS 2.0 Cable Modem

Power Cord

(CAT/RJ-45) Cable

If any of these items are missing or appear to be damaged, please contact your service provider for assistance.

Notes:

• You will need an optional cable signal splitter and additional standard RF coaxial cables (not included) if you want to connect a VCR, a Digital Home Communications Terminal (DHCT) or a set-top converter, or a TV to the same cable connection as your cable modem.

• You will need an optional USB cable (not included) if you want to connect your cable modem to a USB port on your PC.

Front Panel

Back Panel

The front panel of your cable modem provides status LEDs that indicate how

The following illustration describes the back panel components of the DPQ2160

well and at what state your cable modem is operating. After the cable modem is

cable modem.

successfully registered on the network, the POWER, DS, US, and ONLINE status

 

indicators illuminate continuously to show that the cable modem is active and

 

fully operational.

 

1

2

3

4

5

T14131

1

2

3

4

5

T14132

Ground the Product

WARNING:Avoid electric shock and fire hazard! If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Grounding provides some protection against voltage surges and built-up static charges.

Protect the Product from Lightning

In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

Service Warnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts.

Check Product Safety

Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition.

&LVFR6\VWHPV,QF 678.277.1

5030 Sugarloaf Parkway, Box 465447

www.FLVFRcom

Lawrenceville, GA 30042

1POWER – Illuminates solid green to indicate that AC power is being applied to the cable modem

2DS (Downstream) – Indicates the status of the connection for receiving data. Illuminates during normal operation, and blinks to indicate that the cable modem is searching for a signal

3US (Upstream) – Indicates the status of the connection for sending data. Illuminates during normal operation, and blinks to indicate that the cable modem is attempting to communicate with the network

1POWER – Connects the cable modem to the AC power cord that is provided with your cable modem

CAUTION: Avoid damage to your equipment. Only use the AC power cord that is provided with your cable modem.

2RESET – Reset-to-Default button (Factory Reset)

Note: This button is for maintenance purposes only. Do not use unless told to

Verify the Power Source from the

Protect the Product When Moving It

On/Off Power Light

Always disconnect the power source when moving the apparatus or

When the on/off power light is not illuminated, the apparatus may still be

connecting or disconnecting cables.

connected to the power source. The light may go out when the apparatus is

20090326_Modem No Battery_Safety

turned off, regardless of whether it is still plugged into an AC power source.

 

Cisco, Cisco Systems and the Cisco logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

DOCSIS is a registered trademark of Cable Television Laboratories.

Other third party trademarks mentioned in this document are the property of their respective owners.

Product and service availability is subject to change without notice. © 2009, 2012 Cisco Systems, Inc. All rights reserved.

4ONLINE– Indicatesthecablemodemisregisteredonthenetwork.Illuminates during normal operation, and blinks to indicate that the cable modem is attempting to get online

5LINK – Illuminates solid green to indicate that an Ethernet/USB carrier is present and blinks to indicate that Ethernet/USB data is being transferred between the PC and the cable modem

do so by your service provider.

3ETHERNET – Connects to the Ethernet port on your PC

4USB – Connects to the USB 1.1 port on your PC

5CABLE – Connects to an active cable signal from your service provider

September 2012 Printed in United States of America Part Number 78-4017542-01 Rev B

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Cisco Systems 4031762, EPC3925 important safety instructions Introduction What’s In the Carton?, Front Panel Back Panel

4027669, DPQ2160, DPQ2160DOCSIS20, 4031762, EPC3925 specifications

Cisco Systems is a leading global technology company known for its networking hardware, software, and telecommunication equipment. Among its expansive product line, the DPQ2160 DOCSIS 2.0 modem series and the EPC3925 are significant models utilized in various internet service delivery scenarios.

The DPQ2160 is a DOCSIS 2.0 compliant modem that offers an efficient solution for cable internet services. It features an advanced design to enhance data transfer rates and is compatible with both downstream and upstream channels. With a maximum downstream data rate of 38 Mbps, this modem supports high-speed internet access ideal for home and small business environments. It also ensures reliable connectivity through its robust channel bonding capabilities, which allow multiple data streams. Additionally, the DPQ2160 integrates a user-friendly web interface for easy management and configuration, making it simple for users to troubleshoot and monitor their connection.

Cisco’s EPC3925 is a versatile gateway that satisfies both broadband connectivity and Wi-Fi needs. It combines DOCSIS 3.0 capabilities, enabling high-definition video streaming, online gaming, and other bandwidth-intensive applications. The EPC3925 supports various wireless standards, including 802.11n, providing a strong and reliable Wi-Fi connection throughout homes or offices. Its dual-band feature ensures users can connect multiple devices while minimizing interference. Furthermore, the EPC3925 offers advanced security features, including built-in firewall capabilities and support for Wi-Fi Protected Access (WPA) encryption, which safeguards users' networks.

Both the DPQ2160 and EPC3925 incorporate technologies aimed at improving user experience. They are designed for easy setup, often featuring plug-and-play capabilities that allow for rapid installation without the need for extensive configuration knowledge. Cisco’s emphasis on quality and reliability ensures that these devices consistently provide the performance required in today’s data-driven world.

The models also demonstrate strong backward compatibility with earlier DOCSIS versions, ensuring that users can maintain their internet service even if they have older infrastructure. This versatility is vital for service providers, allowing them to deploy these devices in various scenarios with minimum disruption.

Overall, Cisco's DPQ2160 and EPC3925 modems reflect the company’s commitment to driving connectivity and communication innovations, providing users with essential tools for navigating an increasingly online world. With advanced features and robust performance, these devices exemplify Cisco's dedication to ensuring seamless and secure internet access.