Cisco Systems MWR 1941-DC Contacting TAC by Telephone

Cisco MWR 1941-DC Mobile Wireless Edge Router Rack Mounting Instructions

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Contacting TAC by Telephone

If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and

immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following

website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

•P1—Your production network is down, causing a critical impact to business operations if service is

not restored quickly. No workaround is available.

•P2—Your production network is severely degraded, affecting significant aspects of your business

operations. No workaround is available.

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