Index

one-way or no audio 3-7partition problems 3-20phone resets 3-9security problems 3-23slow server response 3-23transcoding problems 3-14voice quality issues 3-2

H

http

//www.cisco.com/univercd/cc/td/doc/product /voice/c_callmg/3_1/index.htm D-3

//www.cisco.com/univercd/cc/td/doc/product /voice/c_callmg/3_1/rel_note/index.ht

mD-4

L

loads

checking 3-5

logs

opening 2-2using 2-2

Microsoft performance collecting system statistics 2-1using 2-1

monitoring

tools and utilities 2-1

MTP checking 3-7

S

SDI Trace using 2-4

SDL Trace enabling 2-6using 2-5

Sniffer Trace applications 2-9description 2-8

echo log

3-6

 

T

 

 

 

 

 

 

 

 

 

 

 

 

testing

 

 

M

 

 

 

 

 

 

Cisco CallManager configuration 3-7

 

 

 

 

Microsoft Event Viewer

gateways

3-6

 

opening

2-2,2-3

 

speakerphone and volume 3-6

 

 

 

 

using 2-2,2-3

topology

 

 

 

 

 

Microsoft Performance

checklist

1-2

 

 

 

Troubleshooting Guide for Cisco CallManager

 

 

 

 

 

 

 

 

IN-2

 

 

 

 

OL-1531-01

 

 

 

 

 

 

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Cisco Systems OL-1531-01 manual IN-2