Quick Start Guide
Cisco Small Business SPA IP Phone
Models SPA921, SPA922, SPA941, SPA942, and SPA962
Package Contents
•IP telephone
•Power Adapter (SPA921 and SPA941 only)
•Desk Stand
•
•Setup
•Quick Start Guide
1 Installation
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4
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CAUTION Do not insert a telephone line cord into the port marked “AUX” (1).
STEP 1 Turn the phone over to expose the ports on the back of the unit.
STEP 2 Insert one end of the phone cord into slot marked with a phone symbol
(5). Insert the other end into the jack at the bottom of the handset (not shown).
STEP 3 (Optional) Connect the desk stand by lining up the tabs on the desk stand with the slots on the back of the phone. Slide the bottom tabs into the slots and lightly press down on the top of the desk stand. It should easily slide into the top slots. Do not force.
STEP 4 If you are using an external power source, plug one end of the power cord into the building’s power source and insert the other end of the power cord into the phone base (2).
STEP 5 Connect your phone to the network:
•Using an Ethernet
•Using a Wireless
2 Phone Lines and Buttons
1 | 2 | 3 | 4 |
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| 11 | |
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| 12 |
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14 | 13 | 187496 |
Refer to the following table for identification of your IP phone’s buttons.
# | Phone Feature | Description |
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1 | Handset | Pick up to answer or place calls. |
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2 | Message Waiting | When lit: |
| Indicator | |
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| Flashing |
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| phone’s firmware is being updated. |
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3 | LCD Screen | Typically displays date and time, phone station |
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| name, line extensions, and softkey options. |
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4 | Line keys | (not available on SPA92x) Indicates phone line |
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| status. Typically, when lit: |
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| Green: Line is idle. |
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| Red (steady): Line is active or in use. |
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| Red (blinking): Line is on hold. |
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| Yellow: Line is unregistered (cannot be used). |
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| Orange: The network connection cannot be found. |
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5 | Softkey buttons | Press a softkey button to perform the action |
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| shown on the label on the LCD screen above. |
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6 | Navigation button | Press an arrow o scroll left, right, up, or down |
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| through items shown on the LCD screen. |
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7 | Keypad | Use to dial phone numbers, enter letters, and |
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| choose menu items. |
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8 | Messages button | Press to access voice mail (must be set up by your |
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| phone administrator). |
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9 | Hold button | Press to place a call on hold. |
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10 | Setup button | Press to access a menu to configure features and |
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| preferences (such as your directory and speed |
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| dials), access your call history, and set up functions |
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| (such as call forwarding). |
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11 | Mute button | Press to mute or unmute the phone. When phone is |
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| muted, the button glows red. A flashing mute |
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| button indicates the network connection cannot be |
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| found. |
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# | Phone Feature | Description |
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12 | Volume button | Press + to increase the volume and - to lower the |
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| volume of the handset, headset, speaker (when |
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| the handset is off hook), or ringer volume (when the |
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| handset is on hook). |
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13 | Headset button | Push to turn the headset on or off. When the |
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| headset is on, the button glows green. |
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14 | Speaker button | Push to turn the speaker on or off. When the |
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| speaker is on, the button glows green. |
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Softkey Buttons
The softkey buttons on your phone display may vary depending on your phone model and the phone system setup. Press the right navigation button or the More button to view additional softkey buttons. Below is a partial listing of softkey buttons that may be available on your phone.
Button | Function |
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BXfer | Performs a blind call transfer (transferring a call without |
| speaking to the party to whom you are transferring the call.) |
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Call Rtn/lcr | Returns the last missed call by dialing the number that called |
| you. |
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Change | Opens a menu so that you can change the properties for an |
| item (for example, change a ring tone). |
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Clear | Deletes an entire text/number field. |
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Clr | Clears Do Not Disturb. |
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Conf | Initiates a conference call. |
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DelChar/delChr | Deletes the last number or letter. |
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Delete | Deletes an entire item (for example, a number from the Call |
| History list). |
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Dial | Dials a number. |
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Directory/dir | Provides access to your personal and corporate phone |
| directory. |
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DND/DnD | Do Not Disturb; prevents incoming calls from ringing your |
| phone. |
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Edit | Opens an item so that you can edit numbers or letters, or |
| enable or disable a feature. |
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EditDial | Edits a number before dialing. |
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