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Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G USB Network Adapter with SRX400
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This
appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G
USB Network Adapter. Read the description below to solve your problems. If you can't find an answer here, check
the Linksys website at www.linksys.com.

Common Problems and Solutions

1.My computer does not recognize the USB Network Adapter.
• Make sure that the USB Network Adapter is properly inserted into the USB port.
• Also, make sure that the USB Controller is enabled in the BIOS. Check with your motherboard User Guide for
more information.
2. The USB Network Adapter does not work properly.
• Reinsert the USB Network Adapter into the notebook or desktop’s USB port.
• Right-click on My Computer, and select Properties. Select the Adapter, then chose the Device Manager tab,
and click on the Network Adapter. You will find the USB Network Adapter if it is installed successfully. If you
see a yellow exclamation mark, the resources may be conflicting and you must follow the steps below:
• Uninstall the driver software from your PC.
• Restart your PC and repeat the hardware and software installation as specified in this User Guide.
3. I cannot communicate with the other computers linked via Ethernet in the Infrastructure
configuration.
• Make sure that the notebook or desktop is powered on.
• Make sure that your USB Network Adapter is configured on the same channel, SSID, and WEP as the other
computers in the Infrastructure configuration..