Error Indicators

When this printer malfunctions or jams etc., the type of problem is indicated by a buzzer and by lit or flashing LED on the operating panel.

In error status, the error indication can be cancelled by pressing the FEED switch.

Error indicator table

Type of Error

LED indicator

Operation and restoration method

 

 

 

 

Paper end

POWER

Lit

During printing, printing stops and the printer goes

 

PAPER OUT

Lit

offline. Replace the paper and close the cover to

 

ERROR

Off

return the printer online.

 

 

 

 

Paper near end

POWER

Lit

When the PAPER NEAR-END on the Soft SW is

 

PAPER OUT

 

enabled, printing stops and the printer goes online.

 

ERROR

Off

When it is disabled, the lamp flashes and printing

 

 

 

continues to PAPER END.

 

 

 

 

Rear/front cover

POWER

Lit

During printing, printing is immediately stopped and

open

PAPER OUT

Depends on status

the printer goes offline. Close the cover to restore the

 

ERROR

Lit

printer to online status.

 

 

 

 

Head hot

POWER

Lit

Cooling starts. After the temperature has fallen, it is

 

PAPER OUT

Depends on status

automatically restored and printing restarts.

 

ERROR

 

The buzzer continues to sound until the error is

 

 

 

cancelled by the FEED switch.

 

 

 

 

HP abnormal

POWER

 

The printer goes offline. Remove the paper jam or

 

PAPER OUT

 

other problem and press the FEED switch to restore

 

ERROR

 

the printer to online status.

 

 

 

The buzzer continues to sound until the error is

Black mark

POWER

 

 

cancelled by the FEED switch.

abnormal

PAPER OUT

 

 

 

 

ERROR

 

 

Cutter abnormal

POWER

 

 

position detection

PAPER OUT

 

 

 

ERROR

 

 

 

 

 

 

Hardware abnormal

POWER

Off

Turn off the power then turn it on again. If the error

RAM read-write

PAPER OUT

 

continues, after cutting the power off, notify the

 

ERROR

 

dealer where you purchased the printer or service

 

 

 

personnel.

Hardware abnormal

POWER

Off

 

FROM read-write

PAPER OUT

 

 

 

ERROR

 

 

 

 

 

 

24V abnormal

POWER

Off

 

 

PAPER OUT

Off

 

 

ERROR

 

 

 

 

 

 

•There are no RS232C communication error or front cover opened/closed detection indicators.

•If the buzzer setting is OFF in Soft SW Setting Mode, the buzzer does not sound.

: Lit, : Off

Mode Maintenance

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