4.3 Cleaning the Print Head

1.Turn the printer power off.

2.Open the paper cover.

3.Wait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol.

CAUTION!

The print head is hot immediately after printing. Do not touch it with your hand. Do not touch the heating element of the head with a bare hand or metal object either.

4.4 When the Paper Cover Cannot Be Opened

If the cutter blade remains protruded due to paper jam or for any abnormality, opening the paper cover may be disabled.

In this case, do not open the paper cover forcibly. Insert a Phillips screwdriver into the cutter lock releasing feed hole and turn it in the direction of arrow (clockwise).

Use a #1 screwdriver.

Cutter lock releasing feed hole

Phillips screwdriver

When you find that both ends of the blade reached the lowest position, stop turning the screwdriver. Open the cover and follow the procedure of removing jam or other cause of trouble.

— 22 —

Page 25
Image 25
Citizen Systems CT-S300 user manual Cleaning the Print Head, When the Paper Cover Cannot Be Opened

CT-S300 specifications

The Citizen Systems CT-S300 is a cutting-edge thermal printer designed for a wide range of applications, including retail, hospitality, and ticketing. Known for its reliability and robust performance, the CT-S300 combines advanced technology with user-friendly features, making it an essential tool for businesses that require efficient receipt and label printing.

One of the notable features of the CT-S300 is its compact design. Measuring just 150mm in width, this printer easily fits into limited spaces, making it perfect for point-of-sale systems where countertop space is at a premium. Despite its small size, the CT-S300 does not compromise on speed or quality, boasting a print speed of up to 200mm per second. This high throughput ensures that customers are served quickly, enhancing overall service efficiency.

The CT-S300 utilizes advanced thermal printing technology, which guarantees sharp, crisp prints with a resolution of 203 dpi. This technology minimizes operational costs, as it eliminates the need for ink or toner, making it an eco-friendly choice for environmentally conscious businesses. Additionally, the printer supports various paper widths, accommodating different receipt sizes as per business needs.

Connectivity is another strong suit of the CT-S300. It features multiple interface options, including USB and serial connections, making it highly versatile for integration into existing systems. Furthermore, the printer has an optional Bluetooth module, providing wireless connectivity for mobile printing applications, which is increasingly essential in today's digital landscape.

Durability is a significant consideration for any commercial printer, and the CT-S300 is designed to withstand the rigors of everyday use. Its solid construction ensures longevity while minimizing maintenance needs, further contributing to its cost-effectiveness.

User-friendly features are also a hallmark of the CT-S300. Easy loading of paper rolls saves time during setup and maintenance, while the intuitive design allows for straightforward operation by staff, reducing the likelihood of errors during transactions.

In summary, the Citizen Systems CT-S300 printer stands out in the crowded market of thermal printers due to its combination of compact design, high-speed performance, advanced printing technology, versatile connectivity options, and robust durability. Ideal for various applications, it empowers businesses to enhance customer service and streamline operations effectively.