TROUBLESHOOTING
The Unit Will Not Operate/No Dial Tone
•Verify the TALK Button is lit.
•Verify the AC adapter is securely plugged into the AC power outlet and the telephone.
•Verify the telephone line cord is securely plugged into the wall jack and the telephone.
•Make sure the base antenna is in an upright position.
•Make sure the handset battery is fully charged.
•Verify the telephone is in the correct dialing mode, tone (touch) or pulse (rotary).
•Make sure you are in the usable range of the base station.
•Reset the security code by placing the handset in the base for
The Phone Does Not Ring WhenYou Receive a Call
•Make sure the RINGER switch on the handset and base are set to ON.
•Verify the AC adapter is securely plugged into the base and the telephone.
•Verify the telephone line cord is securely plugged into the wall jack and the telephone.
•Make sure you are in the usable range of the base station.
•You may have too many extensions on your line.Try unplugging a few devices.
Noise, Static, Interference or Other Calls Heard while Using the Handset
•Try changing channels.
•Make sure the base antenna is in an upright position.
•Make sure you are in the usable range of the base station.
•Make sure the handset battery is fully charged.
•Try relocating the base unit to another location.
•Make sure the AC adapter is not plugged into the wall outlet with other appliances.
Phone Will Not Hold Charge
•Make sure the charging contacts on the handset and base are free of dust and dirt.
•Clean the contacts with a soft cloth.
•Make sure CHARGE LED on the base is lit when handset is in the cradle. If necessary, replace the handset battery. (See Battery Information.)
Difficulty in Placing or Receiving Calls
•Move closer to the base and try again.
•If moving closer does not work, you may have lost the security code. Reset code by placing the handset back on the base for
•Make sure you have selected the correct dialing mode, tone or pulse.
•Make sure the AC adapter is not plugged into a wall outlet with other appliances.
•Disconnect for
•Make sure the handset battery is fully charged.
WARRANTY SERVICE INFORMATION
Other Legal Rights:This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
How to Obtain Warranty Service:To obtain warranty service, please prepay shipment and return the unit to the appropriate facility listed below.
In the United States: Clarity Service Center, 4289 Bonny Oaks Drive, Suite 106, Chattanooga,Ten- nessee 37406
Tel: (423)
In Canada: Plantronics Service Centre, 2732 Etienne Lenoir, Laval Quebec H7R 0A3
Tel: (800)
Please use the original container, or pack the unit(s) in a sturdy carton with sufficient packing material to prevent damage. Include the following information:A
Damage occurring during shipment is deemed the responsibility of the carrier, and claims should be made directly with the carrier.
REGULATORY COMPLIANCE
Part 68 of FCC Rules Information
a)This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
b)A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.A compliant telephone cord and modular plug, RJ11C USOC, is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
c)The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
REGULATORY COMPLIANCE
Part 15 of FCC Rules Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Your equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of FCC rules.These limits are designed to provide reasonable protection against harmful interference in residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one of the following measures:
1.Where it can be done safely, reorient the receiving television or radio antenna.
2.To the extent possible, relocate the television, radio or other receiver with respect to the telephone equipment. (This increases the separation between the telephone equipment and the receiver.)
3.Connect the telephone equipment into an outlet on a circuit different from that to which the television, radio, or other receiver is connected.
4.Consult the dealer or an experienced Radio/TV Technician for help.
WARNING: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.
Industry Canada Technical Specifications
This product meets the applicable Industry Canada technical specifications.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord).The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier.
Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together.This
User Guide
W425 ProTM
Amplified Cordless Phone
45dB
with Clarity Power™
Clarity, a Division of Plantronics, Inc. 4289 Bonny Oaks Drive, Suite 106 Chattanooga,TN 37406
© 2009 Clarity, a division of Plantronics, Inc.All rights reserved.Amplifying your life, Clarity, the amplification device, Clarity and the amplification device combined, Clarity Professional,W425 Pro, Clarity Power are trademarks or registered trademarks of Plantronics, Inc.
Rev. F
CONTENTS & PARTS CHECKLIST
Your package includes all the items as shown here. If there is anything missing, please contact our Customer Care Department immediately.
NOTE: PLEASE RETAIN A COPY OF PROOF OF PURCHASE FOR YOUR
WARRANTY SERVICE INFORMATION
The following warranty and service information applies only to products purchased and used in the U.S. and Canada. For warranty information in other countries, please contact your local retailer or distributor.
Limited Warranty: Clarity, a division of Plantronics, Inc. (“Clarity”) warrants to the original consumer purchaser that, except for limitations and exclusions set forth below, this product shall be free from defects in materials and workmanship for a period of one (1) year from the date of original purchase (“Warranty Period”).The obligation of Clarity under this warranty shall be at Clarity’s option, without charge, of any part or unit that proves to be defective in material or workmanship during the Warranty Period.
Exclusions from Warranty:This warranty applies only to defects in factory materials and factory workmanship.Any condition caused by accident, abuse, misuse or improper operation, violation of instructions furnished by Clarity, destruction or alteration, improper electrical voltages or currents, or repair or maintenance attempted by anyone other than Clarity or an authorized service center, is not a defect covered by this warranty.Telephone companies manufacture different types of equipment and Clarity does not warrant that its equipment is compatible with the equip- ment of a particular phone company.
Implied Warranties: Under state law, you may be entitled to the benefit of certain implied warranties.These implied warranties will continue in force only during the warranty period. Some states do allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Incidental or Consequential Damages: Neither Clarity nor your retail dealer or selling distributors has any responsibility for any incidental or consequential damages including without limitation, commercial loss or profit, or for any incidental expenses, expenses, loss of time, or inconvenience. Some states do not allow exclusion or limitation of incidental or consequential
d)If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
e)The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
f)If trouble is experienced with this telephone equipment, for repair or warranty information, please contact Clarity,
g)This telephone equipment is not intended to be repaired and it contains no repairable parts. Opening the equipment or any attempt to perform repairs will void the warranty. For service or repairs, call
h)Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
i)If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this telephone equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
j)This telephone equipment is hearing aid compatible.
To comply with state tariffs, the telephone company must be given notification prior to connection. In some states, the state public utility commission, public service commission or corporation commission must give prior approval of connection.
precaution may be particularly important in rural areas.
WARNING: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.
The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface.The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
(The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.)
This Class B digital apparaturs complies with Canadian
PARTY RESPONSIBLE FOR
REGULATORY COMPLIANCE
Clarity, A Division of Plantronics, Inc.
4289 Bonny Oaks Drive, Suite 106
Chattanooga,TN 37406
Phone:
RECORDS.
W425 Pro™
IN USE CHARGE
W425 Pro™
Handset
Base unit
Mounting bracket
User Guide
W425 Pro™
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Battery Pack
DC adapter Belt Clip
damage, so the above limitation or exclusion may not apply to you.
PRINTED IN CHINA
