FREQUENT QUESTIONS ON CLEARPLAY FUNCTION
Q.If the movie Blocking is set below R, will the player allow me to watch an R rated movie?
A.Yes, you can enter your password to override movie Blocking, or if you load a ClearPlay Filter, it will allow you to watch a movie that is above your current movie Blocking setting.
Q.Why did the player allow me to watch my rated R movie without a password when I had movie Blocking set?
A.Movie Blocking checks the DVD authoring to block a movie based on the DVD rating. If the DVD manufacturer did not author a rating on the DVD, it may not be blocked by your movie Blocking settings.
Q.Do I have to create a password to use ClearPlay?
A.No, you can use ClearPlay without creating a password. However, it is recommended that you set a password to protect your settings.
Q.Do I have to have a ClearPlay Filter loaded in the player in order to watch a movie with ClearPlay?
A.Yes, a ClearPlay Filter for the inserted DVD is required to watch a movie with ClearPlay. A Filter is not required to watch a DVD movie with ClearPlay turned OFF, or Normal Play selected.
Q.Will the ClearPlay DVD player filter any content out of DVD movies if I don’t have a Filter?
A.No, you must have a ClearPlay Filter for the title that you want to watch with ClearPlay filtering.
Q.If I have ClearPlay ON, can I still watch a movie without ClearPlay?
A.Yes, if ClearPlay is ON in the parental menu, each time you insert a DVD, you will have the option to watch the movie with ClearPlay or without ClearPlay (“Normal Play”).
Q.What are the Parental Advisories on the Filter?
A.ClearPlay provides you with additional information to help you decide if a movie is appropriate for your home. The Parental Advisories listed are themes that you might want to be aware of before watching a movie, including specific content that might not be filtered, even with a ClearPlay Filter loaded. (See page 24)
Q.When I insert the CD or USB flash drive it says that the DVD player memory is full.
A.If the DVD player memory is full, you will need to delete some Filters from the player memory before you can add new Filters. See page 23 for information on Viewing/Deleting ClearPlay Filters.
Q.Where can I find out what ClearPlay Filters are available?
A.ClearPlay Filters are available for most popular movies. You can look online at www.clearplay.com to see what Filters are currently available.
Q.How can I know if ClearPlay is ON when I’m watching a DVD movie?
A.If ClearPlay is ON in the Parental Control Menu, At the beginning of the DVD movie, it will say ClearPlay Filtering ON at the top of the screen. You can see this message at any time during playback by pressing the Info button on the remote control.
Q.How many ClearPlay Filters can my DVD player hold?
A.Each Filter is a different size. In the Parental Control Menu, you can see how much free space there is available for adding new Filters. Your ClearPlay DVD player can hold approximately 300 Filters at one time, but your ClearPlay FilterStik™ can hold thousands of Filters.
Q.Can I leave my FilterStik™ in the player to access Filters?
A.Yes, if the FilterStik™ or other flash memory card is in the player, each time you insert a DVD it will automatically load the correct Filter from the FilterStik™.
Q.I have the Filter for the DVD movie, but when I insert the DVD it says there is no Filter loaded.
A.Make sure you have added the latest version of the Filter for your DVD movie to your DVD player. You can press Browse from the main player menu to see what Filters are loaded on your FilterStik™. To see which ClearPlay Filters are currently loaded onto the player, see page 23 for Viewing/Deleting ClearPlay Filter. If the Filter is not listed in this menu, get the latest Filter from ClearPlay web site and add it to the player. Often new versions of DVD movies are released. We continually update our web site with the latest DVD releases.
Q.I am watching a movie with ClearPlay, but it is not filtering content.
A.Try deleting the Filter from the player, then
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