CMA Dishmachines EAH/EC owner manual Troubleshooting the EAH & EC, Will Not Start, Out of Chemical

Models: EAH/EC

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Troubleshooting the EAH & EC

 

Title

Installation & Operation

Rev 1.00A

 

 

 

 

 

Model

EAH / EC Dishwasher

01/26/04

 

 

 

 

Troubleshooting the EAH & EC

Will Not Start

1.Check master switch on the control box to make sure that it is “ON”.

2.Check circuit breaker that services the dishwasher. Make sure it is “ON”.

3.After (ONLY after) checking steps 1 and 2, call the CMA service technicians.

Out of Chemical

Check backup supply of chemicals. REMEMBER! Red product label to red tube, blue product label to blue tube, and clear/white product label to clear/white tube. Note that sometimes extra product is left in storage area at the direction of the restaurant manager. Before calling the CMA service technicians, check with the manager for backup supplies.

Dishes/Glasses are Not Clean

1.Before you call the CMA service technician, check your temperature gauge on the machine. Check to insure water temperature is at least 120° F. The CMA dishwasher must have hot water delivered from the primary heater at 120° to 140° F. If temperature is okay, then…

2.Check that your water softener contains salt and is operating properly. Your service agreement from CMA calls for hot/soft water.

3.Check that dishes are racked properly. Check the screen and wash arm tips. If they are clear, call the CMA service technicians.

Machine Will Not Hold Water

Check the drain actuator for a knife, spoon, fork or foreign material then remove.

Water Running on the Floor

If water is overflowing, the scrap accumulator or the scrap drawer may need to be cleaned. If not, call your plumber- the drain may be clogged.

Water Will Not Drain From the Machine

Check the drain solenoid. Call the CMA service technician.

Water Coming Out of the Door

End plugs may be missing or lose. Check inside the scrap accumulator drawer. If the end plug came off during operation, it will be inside the scrap trap tray. Simply replace. If end plug is lost, call your CMA service technician.

Machine Will Not Shut Off

You can turn off the machine in an emergency by turning off the master switch located on the back of the control box. After turning off the master switch, call the CMA service technician.

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CMA Dishmachines EAH/EC Troubleshooting the EAH & EC, Will Not Start, Out of Chemical, Dishes/Glasses are Not Clean