Troubleshooting

If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

Address

COBY Electronics Technical Support

 

 

56-65 Rust Street

 

 

 

Maspeth, NY 11378

 

Email

techsupport@cobyusa.com

 

Web

www.cobyusa.com

 

 

Phone

800-727-3592:

Weekdays 8:00AM -11:00PM EST

 

 

 

Weekends 9:00AM -5:30PM EST

 

718-416-3197:

Weekdays 8:00AM -5:30PM EST

 

 

 

 

 

Symptom

 

 

Cause(s)

Remedy

 

 

 

 

No Power

 

The AC power cord is not connected

Please check that the AC power

 

 

to the power supply or is not

cord is connected securely.

 

 

connected to a power supply securely.

 

Picture

 

Video input mode of the connected

Set an appropriate video output

There is no

 

TV isn't correctly set.

mode.

picture or the

Video output mode isn't correctly set.

Press [V-MODE] repeatedly

 

 

until the picture becomes normal

picture is

 

The video cable isn't connected

again.

distorted.

 

Connect the video cable

 

 

securely.

 

securely.

Sound

 

The audio cables aren't connected

Connect the audio cables

There is no

 

securely.

 

securely.

sound or the

The volume is set at the lowest level.

Turn up the volume.

sound is

 

The sound is switched off.

Press [MUTE] on the remote

distorted.

 

The disc is in fast forward/rewind

control to switch on the sound.

 

 

Press [PLAY/PAUSE].

 

 

playback.

 

 

Unable to

 

This disc is placed in the disc tray

Check that the disc is placed in

play a disc

in a wrong way.

 

the disc tray with its label side

 

 

The rating of the disc is higher than

upwards.

 

 

Reset the settings in the

 

 

the rate set in the parental control item.

parental control item.

 

 

The unit isn't compatible with the disc.

/

 

 

The disc is dirty.

Clean the disc.

The buttons

The unit is being interfered with

Switch off and unplug the unit.

on the unit

 

static electricity etc.

Then connect the unit to the AC

doesn't work.

 

 

supply and switch it on again.

The remote

There is no battery in remote

Install two AAA/1.5V batteries

control does

control.

 

in it.

not function.

The batteries are out of charge.

Replace the batteries with new

The remote control isn't pointed to

ones.

 

 

Make sure that the remote control

 

 

the remote sensor.

is pointed to the remote sensor.

 

 

The remote control is out of its working

Make sure the remote control is

 

 

area.

 

within the working area.

 

 

The unit is shut down.

Switch off the unit and disconnect

 

 

 

 

it from the AC outlet. Then power on

 

 

 

 

the unit again.

The player

 

The connected USB drive or the

If the player freezes, turn it off and

freezes when

memory card is probably not compatible

unplug it from the power supply.

a USB drive

 

with the player.

 

Then, connect it to the power

or a memory

 

 

supply and switch it on again.

 

 

The player will resume the normal

card is

 

 

 

status.

inserted into

 

 

 

the player.

 

 

 

 

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COBY electronic DVD-958 manual Troubleshooting, No Power

DVD-958 specifications

The COBY electronic DVD-958 is a versatile and compact DVD player designed to enhance your viewing experience with a range of features and technologies. Ideal for home entertainment systems, this player supports various formats, making it an excellent choice for those who enjoy a diverse media library.

One of the standout features of the DVD-958 is its ability to play multiple disc formats, including DVD, DVD-R/RW, CD, CD-R/RW, and even MP3 CDs. This ensures that users can access a wide range of content without the need for multiple devices. The device boasts a straightforward setup process, making it user-friendly for individuals of all technical backgrounds.

The video quality delivered by the COBY DVD-958 is commendable. It supports progressive scan output, which provides enhanced picture clarity compared to standard interlaced outputs. This feature is particularly beneficial for viewers who use high-definition televisions, as it allows for a smoother and more detailed image. The device also features a 3D noise reduction technology that minimizes artifacts during playback, ensuring a clean and enjoyable viewing experience.

In terms of connectivity, the DVD-958 is equipped with standard composite video and audio output jacks, as well as component outputs for those looking to maximize their video quality. This versatility allows it to easily integrate into various home theater systems. Additionally, the player features an easy-to-navigate remote control, enabling users to manage their media effortlessly from a distance.

Another notable characteristic of the COBY DVD-958 is its compact design. With a slim profile, it can be conveniently placed in small spaces, making it an ideal choice for apartments or smaller living rooms. Its aesthetic design also complements various home decors seamlessly.

The COBY DVD-958 also comes with essential features like parental controls, a programmable memory, and multiple language options for subtitles and audio tracks. These functionalities enhance its user-friendliness and make it suitable for family settings.

In summary, the COBY electronic DVD-958 is a feature-rich and efficient DVD player that provides excellent playback options and quality. Its support for various formats, enhanced video output, compact design, and user-friendly features make it a reliable choice for anyone looking to elevate their home entertainment experience.