Troubleshooting
Reference Guide 6–3
CD-ROM and DVD ProblemsIf You Cannot Boot from a CD or DVD
■Make sure the CD or DVD is bootable.
■Make sure the CD-ROM/DVD drive is selected as the boot
device. See the “Basic Operation” chapter in this guide to
change the boot sequence.
■Restart the notebook by selecting Start > Turn Off
Computer > Restart.
If a DVD Plays Erratically
■Dirt or smudges can cause a disc to skip. Clean the disc with
a soft cloth. If the disc is badly scratched, it will probably
have to be replaced.
■If you are playing the DVD on battery power, try changing
the power scheme.
If You Get a Region Code Error When Playing a
DVD Movie
DVDs can have regional codes embedded in the disc data. These
codes prevent DVD movies from being played outside the region
of the world in which they are sold. If you get a Region Code
error, you are trying to play a DVD intended for a different
region.