Troubleshooting
Reference Guide 6–13

If the Modem Clicks Repeatedly, But Does Not

Connect

Make sure you are using an analog telephone line (2, 3, or
4 wires). You must not use a digital line. In a hotel, ask for
a data line.
Check all cables and connections.
PC Card (PCMCIA) Problems

If the Notebook Does Not Recognize a PC Card

Remove and reinsert the PC Card.
Restart the notebook by selecting Start > Turn Off
Computer > Restart.
Try the card in another notebook to see whether the card
functions properly.
Zoomed Video is not supported.
If the card requires an IRQ, make sure one is available. Open
the hardware Device Manager. Select Start > Control Panel >
Performance and Maintenance > System.

If a Network PC Card Stops Communicating

Properly

The card may have been reset if the notebook entered
Standby or was shut down. Exit any applications, then
remove and reinsert the card.
Check settings in the Control Panel.