Problem | Possible Cause | Solution |
|
|
|
No sound from left | Speaker audio cable is | Make sure the speaker |
speaker. | disconnected. | connection from the |
|
| speaker is connected to the |
|
| rear of the |
|
|
|
| Left speaker balance may | Select the Speaker icon |
| need to be adjusted. | located on your Windows |
|
| desktop and adjust the |
|
|
Monitor is | There is not enough air space |
overheating. | to allow proper ventilation. |
Leave at least 3 inches (76
mm)of ventilation space around the monitor, and do not place objects on top of the monitor.
Using the World Wide Web
Support services are available on the Internet through the Compaq Support Forum. You can either browse the postings as a guest, or register as a user and submit your own questions. Compaq responds to questions within one business day.
To access the Compaq Support Forum, go to the Compaq Web site at: http://www.compaq.com
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:
■The monitor
■Monitor model number
■Serial number for the monitor
■Purchase date on invoice
■Conditions under which the problem occurred
■Error messages received
■Hardware configuration
■Hardware and software you are using
Reference Guide |