Compaq CPQ10KVM manual Troubleshooting, Technical Support, Turning on your PC, Keyboard, Mouse

Models: CPQ10KVM

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Troubleshooting

Make sure all cables are secure. Label your cables to avoid confusion.

Turning on your PC:

DO NOT press any keys on the keyboard while the selected computer is turning on. Otherwise, it might cause a keyboard error. This may also result in an unpredictable error on your PC.

Keyboard:

If the keyboard is not responding through the KVM switch, make sure the keyboard works when directly plugged into the PC. If the keyboard is still not responding in the KVM switch, try a different keyboard.

Mouse:

If the mouse is not responding through the KVM switch, make sure the mouse works when directly plugged into the PC. Avoid moving the mouse or pressing the mouse buttons when switching the port. If the mouse is still not responding in the KVM switch, try a different mouse.

Technical Support

For technical assistance call 1-888-627-3792 or visit

www.microinv.com/compaq

Technical Support hours of operation:

Monday - Friday 8:30am to 7:00pm E.S.T.

This device is supported in Windows 2000 XP Pro XP Home XP Tablet Edition

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Compaq CPQ10KVM manual Troubleshooting, Technical Support, Turning on your PC, Keyboard, Mouse