Troubleshooting
This section provides the following troubleshooting information for the 9760 system:
•General troubleshooting guidelines
•
•
For additional troubleshooting information relating to other 9760 system devices, refer to the manual supplied with the device.
GENERAL TROUBLESHOOTING GUIDELINES
Begin troubleshooting a problem with the 9760 system by perform the following troubleshooting steps as appropriate:
1.Ensure that all power cords are attached.
2.Ensure that all power switches are in the ON position.
3.Ensure that all cables are installed in the proper location and are fully seated.
4.Ensure that all cards are installed in the proper location and are fully seated.
5.Ensure that all DIP switches and jumpers are properly set.
TROUBLESHOOTING THE CM9700-CC1
Problems with the
•
•
•
•DOS operating system errors, which are displayed on the VGA monitor as the
•Peripheral devices connected to the
Table L.
Hardware Error | Possible Cause | Corrective Action |
|
|
|
Green power LED does not light. | No AC power to the unit | Check power cord connection. |
|
|
|
| Blown fuse | Replace fuse. |
|
|
|
VGA monitor display does not appear. | Video cable not seated properly | Check cable connection to VGA port. |
|
|
|
| Power cord not connected | Connect power cord. |
|
|
|
| Defective VGA card | Replace VGA card. |
|
|
|
C1572M (9/05) | 79 |